Malik Simpson
WEST CHESTER,OH
Summary
Dedicated professional with a track record of enhancing efficiency and customer satisfaction at Advanced Auto Parts through expert route planning and positive customer interactions. Demonstrated teamwork and collaboration at Roper Corporation, improving workflows. Skilled in GPS navigation and fostering productive work environments, consistently achieving and surpassing goals with a proactive approach.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Advanced Auto Parts
10.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
Assembly Line Operator
Roper Corporation
08.2023 - 10.2024
- Trained new employees on assembly procedures, fostering a supportive work environment and promoting teamwork among staff.
- Partnered with team members to optimize workflows, increasing efficiency.
- Displayed strong initiative by proactively seeking additional responsibilities and volunteering for overtime when required, demonstrating commitment to the company''s success.
- Conducted quality assurance inspections on finished components and identified issues.
- Completed durable assemblies and subassemblies with hand and power tools.
Operator/assistant
Foss Floors
07.2020 - 02.2023
- Participated in cross-functional teams focused on improving processes throughout the facility, contributing valuable insights from an operator helper perspective.
- Enhanced product quality by conducting regular inspections and promptly addressing any defects or inconsistencies.
- Managed waste effectively, properly disposing of scrap materials according to company guidelines.
- Developed a reputation for dependability among coworkers through consistent punctuality and commitment to completing tasks on time.
- Improved production efficiency by assisting machine operators in setting up and maintaining equipment.
- Ensured timely completion of projects by consistently meeting deadlines and adjusting priorities as needed.
- Promoted open communication among team members, fostering a positive work environment that encouraged collaboration and problem solving.
- Optimized workflow by organizing tools, equipment, and workspaces for maximum efficiency.
- Consistently maintained clean work areas in compliance with industry standards and regulations.
- Demonstrated flexibility in job duties, readily adapting to changing requirements or production demands.
Frozen and Dairy Associate
Walmart
01.2022 - 01.2023
- Ensured product freshness by routinely rotating items and removing expired goods from shelves.
- Assisted customers with locating products, providing knowledgeable recommendations based on their needs.
- Participated in ongoing training and development opportunities to stay current with industry trends and enhance overall performance as a Frozen and Dairy Associate.
- Improved workflow efficiency by coordinating with colleagues to divide responsibilities during peak periods.
- Streamlined restocking procedures with timely communication between team members regarding low inventory items needing replenishment.
- Optimized storage space usage for efficient retrieval of products when replenishing shelves on the sales floor quickly.
- Maintained a clean, organized, and visually appealing department through regular cleaning tasks.
Education
Diploma -
South Paulding High School
Winn Road Douglasville,GA05.2017
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Safe driving
- Loading and unloading
- GPS and route planning
- Safe driving record
- GPS navigation
- Heavy lifting
- Order picking and processing
- Map reading and navigation skills
- GPS operation
Timeline
Delivery Driver
Advanced Auto Parts
10.2024 - Current
Assembly Line Operator
Roper Corporation
08.2023 - 10.2024
Frozen and Dairy Associate
Walmart
01.2022 - 01.2023
Operator/assistant
Foss Floors
07.2020 - 02.2023
Diploma -
South Paulding High School
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