Malik Williams, MSML
Lenexa,KS
Summary
Versatile and dedicated professional with experience in medical education, administrative operations, business administration, and hospitality management. Equipped with advanced training in management and leadership and a strong foundation in human resource practices, organizational planning, and team development. Proven ability to lead projects, support senior leadership, coordinate complex schedules, and streamline administrative processes to improve efficiency and service quality. Skilled in stakeholder communication, problem-solving, budgeting support, and maintaining organized systems across academic, clinical, and customer-focused environments. Highly organized, adaptable, and committed to fostering collaboration, inclusion, and high-performing work environments while delivering consistent, high-quality results.
Overview
9
9
years of professional experience
Work History
Administrative Officer - Medical Education
The University of Kansas Medical Center
Kansas City, KS
06.2025 - Current
- Provided strategic leadership for complex administrative and academic projects, establishing priorities, creating workflows, and driving initiatives to completion across competing timelines.
- Led coordination of curriculum committees and retreats, guiding agendas, supporting chairs, and ensuring alignment with accreditation expectations and institutional goals.
- Directed course approval processes and system management, partnering with campus leaders and the Registrar to streamline workflows and improve consistency.
- Served as a key leadership partner to senior academic executives, triaging high-level communications, shaping correspondence, and facilitating engagement with internal and external stakeholders.
- Oversaw operational strategy for the Office of Medical Education, including budgeting, resource planning, website/content governance, grants administration, and travel/program logistics.
- Championed team support and organizational effectiveness by onboarding new employees, improving administrative systems, and ensuring technology, space, and processes enabled people to do their best work.
- Managed administrative operations, ensuring efficient workflow and compliance with institutional policies.
Phase I Program Manager - Medical Education
The University of Kansas Medical Center
Kansas City, KS
01.2024 - 06.2025
- Design and oversee faculty recruitment, scheduling, and retention strategies to ensure high-quality instruction for case-based collaborative learning (CBCL), problem-based learning (PBL), and other small-group learning activities.
- Oversee faculty assignment logistics, troubleshoot session-related challenges, and implement solutions to maintain operational efficiency.
- Serve as a primary liaison with the Office of Student Affairs to oversee student attendance tracking and ensure compliance with curriculum policies.
- Act as a key resource for students, providing strategic guidance and solutions for curriculum-related challenges such as scheduling conflicts and access to learning materials.
- Manage stakeholder relationships by serving as the primary contact for medical education program needs, ensuring alignment between educational objectives and faculty expectations.
- Oversee programmatic initiatives to optimize medical education delivery, working closely with faculty and leadership to align educational practices with institutional priorities.
Administrative Assistant - Psychology
The University of Kansas Health System
Kansas City, KS
07.2022 - 01.2024
- Led the planning, supervision, and execution of departmental events and activities, ensuring alignment with program goals and efficient use of resources.
- Managed scheduling operations for office meetings and client appointments across multiple staff teams, optimizing coordination and workflow.
- Prepared comprehensive reports, documentation, and data summaries, ensuring accuracy and compliance with established administrative standards.
- Developed and implemented streamlined administrative systems, significantly improving daily operations, communication, and task efficiency.
- Supported initiatives that strengthened inclusion and belonging, helping create a welcoming, respectful environment for staff and clients.
Administrative Internship
Children's Mercy Hospital & Clinics
Kansas City, MO
02.2022 - 07.2022
- Shadowed administrative leadership to gain insight into hospital operations, strategic planning, and decision-making processes.
- Handled confidential information with discretion in support of administrative and clinical priorities.
- Participated in project planning and execution for department initiatives, including patient experience and process improvement efforts.
- Supported day-to-day operations of the administrative office, contributing to workflow efficiency and departmental organization.
- Conducted data entry and maintained accurate records to support compliance and operational reporting.
ICU Unit Secretary
The University of Kansas Health System
Kansas City, KS
03.2021 - 02.2022
- Coordinated patient admissions and discharges, ensuring accurate documentation and efficient workflow.
- Managed communication between medical staff, patients, and families to facilitate seamless information exchange.
- Maintained electronic health records using EPIC system to ensure data accuracy and compliance with regulations.
- Assisted in scheduling patient appointments and procedures, optimizing utilization of resources within the unit.
- Led initiatives to improve interdepartmental communication, resulting in enhanced collaboration among healthcare providers.
- Provided compassionate support to families of critically ill patients during difficult times through clear communication about their loved one''s status or progressions in treatment plans.
Nutrition Assistant
The University of Kansas Health System
Kansas City, KS
02.2020 - 03.2021
- Delivered patient meals in accordance with individual dietary needs, restrictions, and physician orders, ensuring accuracy and timeliness.
- Assisted patients with meal selection by providing guidance on menus based on prescribed diets (e.g., diabetic, low-sodium, renal).
- Collaborated with registered dietitians and clinical staff to support nutritional care plans and patient satisfaction.
- Maintained detailed records of patient food intake and preferences, updating documentation in compliance with hospital policies.
- Responded promptly to patient requests and concerns regarding meals, delivering excellent customer service in a clinical setting.
Server/Shift Manager/Assistant General Manager
International House Of Pancakes
Kansas City, MO
01.2017 - 12.2019
- Supervised daily restaurant operations, including staff oversight, customer service, and food quality control to ensure a consistent and positive guest experience.
- Trained, coached, and supported front-of-house staff to improve performance, boost morale, and maintain high service standards.
- Assisted with hiring, scheduling, and conducting performance evaluations for team members.
- Actively served tables during peak hours to support team coverage and maintain service flow, while modeling exceptional hospitality.
- Monitored inventory levels and assisted with ordering supplies and food items to ensure efficient kitchen and dining operations.
- Collaborated with the General Manager on budget planning, sales tracking, and labor cost management.
Education
Master of Science - Management And Leadership
Western Governors University
Salt Lake City, UT12-2025
Bachelor of Business Administration - Emphasis in Human Resource Management
South University Savannah
GA10-2023
Skills
- Team leadership & coaching
- Strategic planning & execution
- Change management
- Decision-making & problem solving
- Budget tracking & expense processing
- Process improvement & system organization
- Recruitment & onboarding
- Performance and feedback support
- Policy interpretation & compliance awareness
- Relationship building
- Learning / curriculum or course management systems
Timeline
Administrative Officer - Medical Education
The University of Kansas Medical Center
06.2025 - Current
Phase I Program Manager - Medical Education
The University of Kansas Medical Center
01.2024 - 06.2025
Administrative Assistant - Psychology
The University of Kansas Health System
07.2022 - 01.2024
Administrative Internship
Children's Mercy Hospital & Clinics
02.2022 - 07.2022
ICU Unit Secretary
The University of Kansas Health System
03.2021 - 02.2022
Nutrition Assistant
The University of Kansas Health System
02.2020 - 03.2021
Server/Shift Manager/Assistant General Manager
International House Of Pancakes
01.2017 - 12.2019
Master of Science - Management And Leadership
Western Governors University
Bachelor of Business Administration - Emphasis in Human Resource Management
South University Savannah
Honors
- Honoree of Chancellor's List (South University)
- Honoree of Dean's List (South University)
- Honoree of President's List (South University)