Malika Bell
Baltimore,MD
Summary
Dedicated Clinical Case Manager well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.
Overview
9
9
years of professional experience
Work History
Clinical Case Manager
Nexus-Woodbourne Family Healing
03.2022 - Current
- Facilitate quarterly treatment planning meeting and develop individual treatment plans for youth ages 0-18 years of age
- Supervise the placement and ongoing support of 4-8 youth assigned to case load
- Recruit, Train, and license eligible foster parents.
- Support the onboarding process and daily work duties of other clinical case managers, administrative assistant and volunteers.
- Organize and Manage data systems for compliance
- Implement multiple intervention and risk assessments during treatment planning process.
- Respond to placement disruptions during on call shifts
- Participate in staff and supervision meetings
Personal Care Aide
Certified Home Nursing Solutions
12.2018 - Current
- Fostered 10-years of in home support and community services to adult female with autism.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patient.
- Monitored progress and documented patient health status changes to keep care team updated
- Scheduled and accompanied clients to medical appointments.
- Documented vitals, behaviors, and medications in client medical records
Personal Home Care Aide
Amazing Home Healthcare
08.2015 - Current
- Assisted patient with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Completed entries in log books, journals and care plans to document accurately report patient progress.
Family Services Coordinator/ Policy Facilitator
Dayspring Head Start
07.2015 - 06.2023
- Conducted intake interviews, completed family strengths assessments to understand client needs and discover concerns that affect treatment.
- Planned, organized and budgeted annual program Health Fair, servicing 1300 children and families.
- Facilitated two 12 week/ 1 hour duration Chicago parenting groups.
- Identified and reported signs and symptoms of violence, abuse and neglect for immediate intervention and remediation.
- Assisted parents with appointment scheduling and transportation arrangements to maintain treatment plans.
- Referred families to shelters, legal resources and educational programs.
- Conducted community workshops to promote health/wellness programs and educate public on available services. Partnering with local Judy Centers to include pregnant mothers, infants and toddlers.
- Recruited and trained parents in Program Governance. Organized and facilitated monthly Parent Policy Committee meetings. Presented monthly program reports to Board of Directors. Served as liaison to for Baltimore City Head Start Parent Policy Council.
- Liaised with community organizations (Baltimore City Public Schools, Judy Centers, Baltimore Health Department, Healthy Start) and provided resource and treatment referrals.
- Maintained confidential records and documentation in Child Outcome Planning & Assessment(COPA )database.
Education
Master of Social Work - Social Work
Morgan State University
Baltimore, MD05.2020
Bachelor of Arts - Criminal Justice
University of Baltimore
Baltimore, MD06.2017
Skills
- Client Engagement
- Data verification
- Recordkeeping
- Writing case histories
- Diagnostic interviewing
- Supervision
- MS Office
Internship
Social Work Student trainee representing the University of Maryland, School Mental Health Program at Digital Harbor High School, a Baltimore City Public School. As a social work intern my primary duties entailed providing brief intervention and crisis response services to the regular education students. Assisting Clinical Social Worker in managing referrals, completing intakes and conducting deliverables. Effectively engaged with staff, administrators and the community at large to create a positive mental health experience.
Timeline
Clinical Case Manager
Nexus-Woodbourne Family Healing
03.2022 - Current
Personal Care Aide
Certified Home Nursing Solutions
12.2018 - Current
Personal Home Care Aide
Amazing Home Healthcare
08.2015 - Current
Family Services Coordinator/ Policy Facilitator
Dayspring Head Start
07.2015 - 06.2023
Master of Social Work - Social Work
Morgan State University
Bachelor of Arts - Criminal Justice
University of Baltimore
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