Malika Ford

• Managed the bidding process for all purchase orders, ensuring compliance with policies and procedures before order placement.
• Sourced and negotiated contracts for vehicles and medical equipment, achieving 5% or more in cost reduction for the hospital.
• Maintained accurate records of open purchase orders, facilitating easy access and prompt responses to inquiries.
• Developed and managed form for emergency purchase order requests, addressing patient and staff safety concerns and tracked spend which resulted in cost savings of 3-5%.
• Created and managed monthly reports to monitor emergency job spending and minimize unnecessary expenditures.
• Sourced national suppliers, MWBEs and negotiated pricing, purchases and delivery term building strong relationships.
• Tracked and reconciled vendor payments reviewing invoices, verifying funding availability, and coordinated with internal teams to resolve discrepancies or outstanding issues.
• Monitored payment statuses and proactively followed up with vendors to communicate updates, resolved issues, and ensure timely processing.

• Processed Electronic Data Interchange (EDI) purchase orders.

• Coordinated with various units to streamline order requisition and resolve potential delays.

• Conducted impulse marketing by prospecting clients, identifying needs, and analyzing purchasing patterns.
• Expanded the company’s client base through lead generation and presentations.
• Recruited, trained and supervised sales professionals, providing guidance and motivation to drive sales performance.
• Onboarded ~15 new business clients per week through prospecting, driving ~$60K projected annual revenue.
• Promoted to Team Trainer within two weeks due to exceptional performance.
• Awarded the Half-Way Point “Best Student Award” for commitment to company culture.

• Ensured accuracy of customer transactions and change calculations at 99.9%.
• Promoted credit and loyalty programs.
• Maintained merchandising standards and procedures.
• Processed and organized merchandise for the sales floor.
• Upheld organizational, recovery, and cleanliness standards.

• Followed the appropriate procurement method and rules for processing.
• Analyzed procurement requests to ensure compliance with purchasing policies and procedures.
• Advised the executive team on technical procurement matters.
• Oversaw departmental operations in the absence of the Procurement Manager.
• Improved supply chain performance by cultivating supplier relationships, forecasting demand, and monitoring performance.
• Sourced national and global suppliers, MWBEs and negotiated pricing, purchases and delivery terms by building strategic partnership.
• Maintained and updated procurement status reports and databases to keep department current.
• Developed and implemented procurement strategies to secure cost-effective deals and achieve targeted savings.
• Consolidated vendor database by 30%, eliminating underperforming vendors and optimizing cost efficiency.
• Drafted solicitation specifications in a clear and concise manner to best meet the needs of the organization.
• Participated in agency meetings, procurement-related classes and mandatory agency trainings.
• Communicated with vendors to request required procurement documents, review submitted documents for completion and compliance with procurement rules and ensure that documents are appropriately routed.
• Reviewed and managed opened purchase orders, freeing up budgetary resources for reallocation.

• Managed key projects within scope, schedule, budget, and customer expectations.
• Mitigated project risks and provided recommendations to senior management.
• Developed project plans and schedules in collaboration with cross-functional teams.
• Created and maintained project documentation, including stage plans, risk logs, reports and more.
• Developed project proposals, conducted cost and trend analysis, and reported findings to senior management.
• Led key projects with budgets up to $500K.
• Completed special projects as needed by the business.
• Contributed jointly with Senior Project Manager in Response to Bids for proposals.

• Supported the Vice President of Operations and Executive Management Teams.
• Provided product and leadership support to clients and representatives.
• Generated weekly and monthly reports for senior management to aid in decision making.
• Managed departmental budget of $500+ million, including overtime allocation and resource expenditure.
• Worked with IT department to issue , monitor and maintain assets,
• Collaborated with the incident management team to develop proactive risk mitigation strategies.
• Contributed to the emergency operations team for implementing efficiency improvement strategies.
• Monitored team performance.
• Implemented process improvements that streamlined workflows and reduced response times for service requests.