Malika Henderson
New York,NY
Summary
Seasoned District Manager with experience directing company assets and developing team members. Forward-thinking when coaching and cross-training employees for future growth. Successful track record overhauling operations to improve profitability and reduce staff turnover.
Overview
25
25
years of professional experience
Work History
District Manager (Operations & People)
OLD NAVY
NY, NY
04.2017 - 07.2025
- Developed training programs for new managers to enhance leadership skills.
- Fostered team collaboration by conducting regular meetings and feedback sessions.
- Implemented loss prevention measures to protect assets and minimize shrinkage risks.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
General Manager
OLD NAVY
NY, NY
09.2016 - 04.2022
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
District Manager of Operations
BED BATH & BEYOND
NY, NY
05.2007 - 09.2016
- Oversaw district operations, ensuring efficiency and alignment with company standards.
- Oversaw daily operations across multiple retail locations.
- Directed district-wide operational strategies to optimize performance and ensure alignment with organizational goals.
- Liaised between senior management teams across multiple districts in order to share best practices among locations.
- Led performance evaluations for district staff and store managers.
General Manager
POTTERY BARN
NY, NY
03.2002 - 05.2007
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Managed inventory control processes to optimize stock levels and availability.
- Trained and developed staff to enhance product knowledge and service skills.
Store Operations Manager
GAP
NY, NY
08.2000 - 03.2002
Education
Bachelor of Science - Management
College of New Rochelle
New Rochelle, NYAssociates of Science - Economics
College of New Rochelle
New Rochelle, NYSkills
- Turn-around strategies
- Improve profitability
- Employee training
- Customer experience
- Performance analysis
- Effective communication
- Cross-functional coordination
- Strategic planning
Personal Information
Timeline
District Manager (Operations & People)
OLD NAVY
04.2017 - 07.2025
General Manager
OLD NAVY
09.2016 - 04.2022
District Manager of Operations
BED BATH & BEYOND
05.2007 - 09.2016
General Manager
POTTERY BARN
03.2002 - 05.2007
Store Operations Manager
GAP
08.2000 - 03.2002
Bachelor of Science - Management
College of New Rochelle
Associates of Science - Economics
College of New Rochelle