Malikia Shonecan

• Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
• Showcased culinary expertise in various styles of cooking, adapting techniques to accommodate unique ingredients and evolving menu offerings.
• Collaborated with the culinary team to develop creative and seasonal menus, keeping up-to-date with industry trends.
• Improved customer satisfaction by addressing dietary restrictions and customizing menu items to meet individual needs.
• Reduced food waste by effectively managing inventory and implementing proper food storage techniques.
• Ensured adherence to health codes through regular cleaning and maintenance of kitchen equipment, utensils, and work areas.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
• Managed opening and closing shift kitchen tasks.

• Operated cash register or POS system to receive payment by cash, check and credit card.
• Accepted cash and credit card payments, issued receipts and provided change.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Built relationships with customers to encourage repeat business.
• Worked flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.
• Collaborated with team members to develop best practices for consistent customer service delivery.
• Responded to customer requests for products, services, and company information.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

• Monitored food preparation methods, portion sizes, and garnishing techniques.
• Assisted Head Chef in menu planning, food ordering and inventory control.
• Ensured that all health standards were met according to local regulations.
• Supervised line cooks to ensure timely delivery of meals.

• Preparation of food ,cashier assistance and ensure the kitchen is running smoothly

• Increased repeat business by consistently delivering outstanding meals that met or exceeded guest expectations.
• Established strong relationships with local vendors to secure the freshest ingredients at competitive prices.
• Maintained safe working conditions by enforcing adherence to health department regulations and training staff on proper sanitation procedures.
• Managed daily kitchen operations in Head Chef''s absence, ensuring smooth service during peak hours.

• Took inventory counts before and after shifts to complete food inventory or storage sheets.
• Operated grills, fryers and broilers to cook items to quality guidelines.
• Prepared and served meals by reviewing recipes and combining and cooking ingredients.
• Wrapped, dated and labeled food items in storage for safety and freshness.
• Used standardized recipes and other instructions to prepare food.
• Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.

• Performed basic knife skills such as dicing, slicing, mincing vegetables.
• Followed proper plate presentation techniques when serving dishes.
• Maintained knowledge of common allergens present in kitchen's recipes and dishes.
• Took initiative in suggesting new menu items or updating existing ones based on customer feedback.
• Tracked inventory levels of foods and supplies used in daily production.
• Ensured all food was stored properly in accordance with safety regulations.
• Consistently met tight deadlines for catering events and large orders, showcasing excellent time-management skills.
• Maintained a clean and organized workspace, adhering to strict health and safety standards.
• Provided outstanding customer service by addressing inquiries regarding ingredients or dietary restrictions when needed.
• Decorated pastries using creative techniques to enhance visual appeal and overall presentation.
• Collaborated with head pastry chef to develop innovative dessert menu items.
• Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.