Malinda Benson
Sumner
Summary
Dynamic Sales Account Manager with a proven track record at Columbia Distributing, excelling in business growth and retention. Skilled in relationship selling and customer-oriented strategies, I managed a $2M portfolio, enhancing client satisfaction and driving revenue through effective sales tactics and strong vendor partnerships.
Overview
17
17
years of professional experience
Work History
Sales Account Manager
Columbia Distributing
02.2018 - 09.2025
- Contacted regular and prospective customers to explain product features and solicit orders.
- Handled highest volume account in Pierce county territory.
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
- Built client relationships by acting as liaison between customer service and sales teams.
- Managed portfolio of 9 accounts totaling $2,000,000+ in sales.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Merchandiser Supervisor
Columbia Distributing
06.2012 - 01.2018
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Bult positive relationships with vendors for consistent and reliable supply of products.
- Interacted with customers to obtain feedback and drive satisfaction.
- Maintained updated product knowledge to successfully educate and advise customers.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
Merchandiser
Columbia Distributing
09.2008 - 06.2012
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Updated pricing and signage to complete product displays and educate customers.
- Verified products appeared at correct locations in proper quantities.
- Inspected merchandise for quality and arranged proper display location on floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Created interior displays to promote products in alignment with corporate sales objectives.
Education
High School Diploma -
Rubidoux High School
Riverside, CASkills
- Business growth and retention
- Relationship selling
- Customer-oriented
- Sales tactics
- Proven sales track record
Timeline
Sales Account Manager
Columbia Distributing
02.2018 - 09.2025
Merchandiser Supervisor
Columbia Distributing
06.2012 - 01.2018
Merchandiser
Columbia Distributing
09.2008 - 06.2012
High School Diploma -
Rubidoux High School