Dynamic Manager and Licensed Agent at Alliance Insurance, adept at enhancing customer satisfaction through effective conflict resolution and exceptional communication. Proven ability to manage time efficiently while driving team productivity and compliance. Recognized for resolving disputes promptly, ensuring high-quality service delivery, and fostering a motivated work environment.
Hi, I’m
Malinda Rowell
Temple,GA
Summary
Overview
15
years of professional experience
Work History
Alliance Insurance
Manager/Licensed Agent
09.2010 - 12.2024
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
University of West GeorgiaWaco
Did Not Complete from Business Management
University Overview
Paulding County High School Dallas, GA
High School Diploma from General Studies
06.1977
University Overview
Skills
- Time management
- Decision-making
- Verbal and written communication
- Documentation and reporting
- Conflict resolution
- Regulatory compliance
- Revenue management
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Professional and courteous
Timeline
Manager/Licensed Agent
Alliance Insurance
09.2010 - 12.2024
University of West Georgia
Did Not Complete from Business Management
Paulding County High School
High School Diploma from General Studies
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