Malissa Garriott
Springfield,IL
Summary
Thorough and detail-oriented Pharmacy Technician with over a decade of experience in a variety of pharmacy settings. Proficient in prescription processing, medication dispensing, and customer service. Skilled in maintaining both accuracy and efficiency in a fast-paced environment. Seeking to contribute expertise to a dedicated pharmacy team.
Overview
12
12
years of professional experience
Work History
Pharmacy Technician
Health Direct Pharmacy
Chatham, IL
08.2017 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Managed filing of prescriptions, both electronically and manually.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Operated medication dispensing machines (Atp, Atp2, Dosis)
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Organized work areas so that everything was easily accessible when needed.
Pharmacy Technician
Walmart Pharmacy
Springfield, IL
03.2012 - 08.2017
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Received payment from customers and processed credit card transactions when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Education
High School Diploma -
Waipahu Community Scool
Waipahu, HI01-2009
Skills
- Workflow Optimization
- Problem-solving skills
- Quality assurance and control
- Resolving customer issues
- Professionalism
- Self-motivation
References
References available upon request.
Timeline
Pharmacy Technician
Health Direct Pharmacy
08.2017 - Current
Pharmacy Technician
Walmart Pharmacy
03.2012 - 08.2017
High School Diploma -
Waipahu Community Scool
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