Summary
Overview
Work History
Education
Skills
References
Timeline
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Malissa Garriott

Springfield,IL

Summary

Thorough and detail-oriented Pharmacy Technician with over a decade of experience in a variety of pharmacy settings. Proficient in prescription processing, medication dispensing, and customer service. Skilled in maintaining both accuracy and efficiency in a fast-paced environment. Seeking to contribute expertise to a dedicated pharmacy team.

Overview

12
12
years of professional experience

Work History

Pharmacy Technician

Health Direct Pharmacy
Chatham, IL
08.2017 - Current
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Managed filing of prescriptions, both electronically and manually.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Operated medication dispensing machines (Atp, Atp2, Dosis)
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Organized work areas so that everything was easily accessible when needed.

Pharmacy Technician

Walmart Pharmacy
Springfield, IL
03.2012 - 08.2017
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Received payment from customers and processed credit card transactions when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.

Education

High School Diploma -

Waipahu Community Scool
Waipahu, HI
01-2009

Skills

  • Workflow Optimization
  • Problem-solving skills
  • Quality assurance and control
  • Resolving customer issues
  • Professionalism
  • Self-motivation

References

References available upon request.

Timeline

Pharmacy Technician

Health Direct Pharmacy
08.2017 - Current

Pharmacy Technician

Walmart Pharmacy
03.2012 - 08.2017

High School Diploma -

Waipahu Community Scool
Malissa Garriott