Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malissa Goff

Fall River ,MA

Summary

Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.

Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.

Overview

10
10
years of professional experience

Work History

Pharmacy Technician

Walsh Pharmacy
05.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.

Pharmacy Technician

Rite Aide Pharmacy
10.2022 - 05.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Cna

At Home Health Care Agency
10.2017 - 03.2021
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Facilitated personal hygiene management, feeding and ambulation.

Sales Rep

LKQ Keystone
06.2016 - 01.2018
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.

Direct Care Professional

Deaconess Home
01.2015 - 01.2016
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Maintained clean, safe and well-organized patient environment.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Monitored and assisted residents through individual service plans.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.

Education

GED -

B.c.c
Fall River, MA
03.2011

Skills

  • Grooming and Bathing Assistance
  • Quality Assurance Controls
  • General Housekeeping Abilities
  • Supporting Personal Needs
  • Medication Assistance
  • Companionship and Emotional Support
  • Medications Familiarity
  • Light Housekeeping
  • Efficient and Reliable Team Player
  • Compassionate Caregiver
  • Dementia and Alzheimer's Knowledge
  • ADLs Assistance
  • Transporting Patients
  • Medication dispensing
  • Prescription filling
  • HIPAA
  • Pharmacy ethics
  • Drug inventory control
  • Labeling accuracy
  • Pharmaceutical calculations
  • Drug safety
  • Interpreting and processing medication orders

Timeline

Pharmacy Technician

Walsh Pharmacy
05.2023 - Current

Pharmacy Technician

Rite Aide Pharmacy
10.2022 - 05.2023

Cna

At Home Health Care Agency
10.2017 - 03.2021

Sales Rep

LKQ Keystone
06.2016 - 01.2018

Direct Care Professional

Deaconess Home
01.2015 - 01.2016

GED -

B.c.c

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Malissa Goff