Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Malissa Lacey

1971 Duck Rd, Saint Helen

Summary

Dedicated and compassionate Registered Nurse with progressive career history in case management and skilled nursing. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Organized and dependable with proven success at managing multiple priorities with a positive attitude.

Overview

5
5
years of professional experience

Work History

RN Hospice Case Manager

Heartland Hospice
03.2023 - Current
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Provided hands on assessments, assessed for physical and spiritual needs.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Provide patients & families emotional support throughout end of life care.
  • IDG meetings with patients care team to discuss patients current status & any changes that have occurred within the past two weeks.
  • Developed care plans and updated plan of care after any changes in condition.
  • Provide supervision & evaluation of home health aides & LPN's.

RN

Gladwin Nursing & Rehab
08.2018 - 03.2023


  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Provided wound care per physician orders. Completed assessments of wound with measurements, changes and collaborated with physician as needed.
  • Assisted with catheter insertions or removals, IV insertions, blood glucose testing, routine or prn lab testing such as lab draws or specimen collection.

Home Health RN Case Manager

Intelicare Health Service
09.2019 - 02.2022
  • Educated patients and families on disease processes, medications and treatments.
  • Provided physical assessments, medication, and chronic disease management to home health patients.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Monitored vital signs, developed and implemented care plans, and documented patient progress.
  • Coordinated with other healthcare team members to support patient needs.
  • Provided emotional support and kind companionship to patients and families to increase overall wellness.
  • Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Managed patients recovering from medical or surgical procedures.

Education

Associate of Applied Science - Nursing

Kirtland Community College
Roscommon, MI
05.2017

Skills

  • Case Management
  • Care Planning
  • Strong Clinical Judgment
  • Emotional Awareness
  • Wound Care

References

Susie Walters

RN, The Care Team 

989-709-6192


Elizabeth Hoogerhyde

MSW, Heartland Hospice

989-915-0006


Kathy Neubecker 

RN-MDS, The Carriage House 

989-965-0057

Timeline

RN Hospice Case Manager

Heartland Hospice
03.2023 - Current

Home Health RN Case Manager

Intelicare Health Service
09.2019 - 02.2022

RN

Gladwin Nursing & Rehab
08.2018 - 03.2023

Associate of Applied Science - Nursing

Kirtland Community College

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Malissa Lacey