Malissia Ware
Laurens,SC
Summary
Versatile health care professional with extensive experience in patient care, and currently growing experience in operational support within hospital settings. Proven track record of achieving high patient outcome targets through effective care procedures and teamwork. Expertise in customer service and healthcare support. Actively pursuing board certification to enhance professional qualifications in the world of surgical technology.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Ernest Health
Spartanburg, SC
12.2024 - Current
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Transported patients to other areas of the hospital in wheelchairs for therapy and meals.
- Obtained patient vital signs and reported results to staff nurse
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Surgical Technologist Student
Clinical Rotations
Spartanburg, SC
03.2025 - 07.2025
- Assisted in prepping the operating room for surgery
- Maintained a proper sterile field during surgical procedures.
- Gathered all necessary supplies and equipment needed for operation.
- Set up OR tables with appropriate instrumentation based on individual surgeon preferences.
- Cleansed and disinfected operating rooms after procedures were completed.
- Performed the surgical scrub, and donned gown and gloves while following aseptic technique.
- I assisted the surgeon; however, I was needed throughout the procedure. (Passing instruments, retracting, etc.)
Pharmacy Technician
CVS Pharmacy
Simpsonville, SC
12.2023 - 03.2025
- Restocked shelves with new supplies of medications as needed.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
- Answered telephones to respond to questions or requests.
- Typed in new prescriptions and had them filled in a timely manner.
Advanced Plasma Center Technician
Biolife Plasma Services
Greenville, SC
09.2021 - 06.2023
- Ensured that equipment was properly sterilized between uses.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Performed venipuncture
- Obtained blood samples for medical testing through venipuncture.
- Trained all new employees on the phlebotomy and medical history floor.
- Donor medical history screening.
- Medical reception (answering the phone, scheduling appointments, creating new patient profiles).
Crew Trainer
Wendy's
Travelers Rest, SC
09.2019 - 09.2021
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Performed opening and closing duties such as counting money, organizing supplies.
- Cross-trained in other areas, such as the grill area, drive-through, front register, and fry cook area.
- Greeted customers and provided friendly customer service.
- Inspected orders to make sure they were accurate before handing them to customers.
- Assisted in preparing food items such as sandwiches or salads when necessary.
- Operated cash registers, credit card machines and other related equipment accurately.
- Trained new employees
Cashier
Walmart
Travelers Rest, SC
06.2018 - 02.2019
- Greeted customers in a welcoming and professional manner.
- Bagged groceries for customers after they have paid for their purchases.
- Handled customer complaints in a professional manner while remaining calm under pressure.
- Processed payments using cash register, credit and debit cards, checks and gift cards.
- Organized checkout lanes to ensure efficient customer flow.
- Maintained cleanliness of work area including counters, floors and display cases.
- Provided accurate change when applicable.
Education
Associate of Applied Science - Surgical Technology
Spartanburg Community College
Spartanburg, SC07-2025
High School Diploma -
Travelers Rest High School
Travelers Rest, SC06-2020
Skills
- Surgical techniques
- Patient care
- Healthcare documentation
- Customer service
- Basic life support
- Phlebotomy techniques
- Acute and rehabilitative care
- Critical thinking
Certification
- BLS certification
References
References available upon request.
Timeline
Surgical Technologist Student
Clinical Rotations
03.2025 - 07.2025
Patient Care Technician
Ernest Health
12.2024 - Current
Pharmacy Technician
CVS Pharmacy
12.2023 - 03.2025
Advanced Plasma Center Technician
Biolife Plasma Services
09.2021 - 06.2023
Crew Trainer
Wendy's
09.2019 - 09.2021
Cashier
Walmart
06.2018 - 02.2019
Associate of Applied Science - Surgical Technology
Spartanburg Community College
High School Diploma -
Travelers Rest High School
Similar Profiles
Nicole HowardNicole Howard
COTA/L at Ernest HealthCOTA/L at Ernest Health
Claudia Silva EspinozaClaudia Silva Espinoza
Environmental Services at ERNEST HEALTHEnvironmental Services at ERNEST HEALTH
Rubi EspinozaRubi Espinoza
Housekeeping Lead at Ernest HealthHousekeeping Lead at Ernest Health
Taila DavisTaila Davis
Parent Volunteer at Pike County Primary SchoolParent Volunteer at Pike County Primary School
Angela BarnesAngela Barnes
Customer Counter Clerk at Pete's Building & SupplyCustomer Counter Clerk at Pete's Building & Supply