Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maliyah Green

Greensboro,MD

Summary

Seasoned Customer Associate with eight years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments. Knowledgeable and dedicated professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience

Work History

Server

Buffalo Wild Wings
08.2020 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Facility Attendant

O2 Fitness
02.2022 - 04.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Performed basic daily bookkeeping tasks.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Contributed to upsell and cross-sell promotions to increase revenue.

Facility Supervisor

Wake Forest University
10.2018 - 09.2021
  • Collaborated with other departments to foster efficient use of facility space and resources.
  • Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
  • Served as point of contact for internal and external customers seeking support and information.
  • Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.

Education

Certification - Nursing Assistant

Guilford Technical Community College
Jamestown, NC
04.2023

Bachelor of Science - Psychology

North Carolina A & T State University
Greensboro, NC
05.2022

Skills

  • Cardiopulmonary Resuscitation Certified (CPR)

Timeline

Facility Attendant

O2 Fitness
02.2022 - 04.2023

Server

Buffalo Wild Wings
08.2020 - Current

Facility Supervisor

Wake Forest University
10.2018 - 09.2021

Certification - Nursing Assistant

Guilford Technical Community College

Bachelor of Science - Psychology

North Carolina A & T State University
Maliyah Green