Malkan SheikhMohamed
Rochester
Summary
Compassionate Aide known for high productivity and efficiency in task completion. Possess specialized skills in patient care, communication, and time management, ensuring tasks are completed promptly and with empathy. Excel at using soft skills such as active listening, empathy, and adaptability to foster positive relationships and support client needs effectively.
Overview
2026
2026
years of professional experience
Work History
Homecare
PPL
Rochester
05.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Light maintenance
- Feeding
- Daily walks
- Daily meds
- Doctor appointments
Aide
Autumn Lane Elementary School
Rochester
10.2024 - 04.2025
- Attended staff meetings and professional development sessions.
- Ensured all students had access to appropriate educational resources needed for success in the classroom environment.
- Answered and directed phone calls to appropriate staff members.
- Assisted with meal planning to meet nutritional plans.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Maintained confidentiality of sensitive information and documents.
- Computed, recorded and proofread data or reports.
- Assisted teachers with classroom activities and instruction.
- Assisted teachers with classroom activities and student supervision.
- Organized educational materials and supplies for daily lessons.
Home Care Aide
Maxim health care
Rochester
06.2011 - 08.2019
- Maintained records of patient care, progress or problems to report and discuss observations.
- Planned, prepared or served meals to patients according to prescribed diets.
- Assisted clients with proper exercises and rehabilitation.
- Answered call lights promptly to attend to client requests or needs.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Observed changes in the patient's condition or behavior that could indicate a need for further medical attention.
- Assisted with client personal care needs to foster independence and well-being.
- Provided companionship to elderly clients by engaging in conversation or playing games.
- Helped client with medication self-administration.
- Administered prescribed medications under direction from physician.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Performed light housekeeping duties including changing linens, laundry, vacuuming and dusting.
- Tracked and reported clients' progress based on observations and conversations.
- Collaborated with other members of the healthcare team to ensure quality care for all clients.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Provided entertainment and companionship through conversation, reading, and board games.
- Transported clients to doctor appointments or other errands as needed.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
Phelobotomy
Certified Phelobotomy
Rochester
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
GED -
Boces
3555 Buffalo RD 03-2021
Skills
- Meal planning
- Patient care
- Data recording
- Emotional intelligence
- Confidentiality maintenance
- Team collaboration
- Client support
- Problem solving
- Time management
- Verbal communication
- Confidentiality understanding
Languages
English
Professional
Somali
Beginner
Timeline
Aide
Autumn Lane Elementary School
10.2024 - 04.2025
Homecare
PPL
05.2024 - Current
Home Care Aide
Maxim health care
06.2011 - 08.2019
Phelobotomy
Certified Phelobotomy
GED -
Boces