Malka Zissy Sofer
Brooklyn,NY
Summary
Dynamic Amazon FBA Seller with a proven track record at Secretary in office, excelling in product listing optimization and customer engagement. Skilled in vendor negotiation and inventory management, I consistently enhance product visibility and drive sales growth. Passionate about delivering exceptional customer service and improving product performance through strategic analysis.
Overview
3
3
years of professional experience
Work History
Amazon FBA Seller
Secretary in office
Brooklyn, NY
11.2022 - 05.2025
- Created product listings, optimized titles, descriptions, bullet points and images for maximum visibility on search engine results.
- Monitored customer reviews and feedback to improve product performance.
- Reviewed competitor activity and adjusted marketing strategy accordingly.
- Responded promptly to customer inquiries through email or phone calls.
- Analyzed sales data to determine areas of improvement for future campaigns.
- Managed inventory levels across multiple channels including Amazon FBA, eBay, Walmart.com.
- Canceled orders based on customer requests or inventory or delivery problems.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
- Worked with vendors and supply distributors to negotiate bulk discounts.
- Uploaded photos, videos or images to online storefronts or other shopping websites.
Front Desk Receptionist
ODA
Monticello, NY
06.2022 - 09.2022
- Assisted with scheduling appointments and maintaining calendars.
Education
High School Diploma -
Bais Rachel
Brooklyn, NY05-2022
Skills
- Product listing
- Customer service
- Vendor negotiation
- Pricing strategy
- Product reviews management
- Vendor engagement
- Customer engagement
- Amazon FBA
- Order fulfillment
- Inventory replenishment
- Product bundling
References
References available upon request.
Timeline
Amazon FBA Seller
Secretary in office
11.2022 - 05.2025
Front Desk Receptionist
ODA
06.2022 - 09.2022
High School Diploma -
Bais Rachel
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