Summary
Overview
Work History
Education
Skills
Referances
Timeline
Generic

Tyler Hastings

DeLand,FL

Summary

Experienced and dependable worker. Ready to contribute to a dynamic team and make a positive impact. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals, and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

8
8
years of professional experience

Work History

Amazon FBA Seller

Self employed
DeLand, FL
01.2020 - Current
  • Monitored customer reviews and feedback to improve product performance.
  • Managed inventory levels across multiple channels including Amazon FBA, eBay, Walmart.com.
  • Developed pricing strategies to ensure competitive positioning within the marketplace.
  • Reviewed competitor activity and adjusted marketing strategy accordingly.
  • Utilized Amazon Seller Central tools such as Advertising Campaign Manager and Inventory Placement Service.
  • Created product listings, optimized titles, descriptions, bullet points and images for maximum visibility on search engine results.
  • Conducted market research to identify new products and trends in the Amazon Marketplace.
  • Troubleshot any issues that arose during shipping process or post-purchase experience.
  • Researched and identified potential suppliers for sourcing new items.
  • Analyzed sales data to determine areas of improvement for future campaigns.
  • Responded promptly to customer inquiries through email or phone calls.
  • Tracked orders from fulfillment centers to ensure timely delivery of goods to customers.
  • Ensured compliance with Amazon's policies and procedures related to selling products on its platform.
  • Defined and set short- and long-term revenue objectives for each program delivered.
  • Created, managed and automated orders and invoices using order management and invoicing software.
  • Delivered e-mail confirmation of completed transactions and shipment.
  • Filled customer orders by packaging items or transferring to manufacturers or third-party distributors.
  • Worked with vendors and supply distributors to negotiate bulk discounts.
  • Calculated revenue, sales and expenses using financial accounting or spreadsheet software.
  • Corresponded with online customers via electronic mail, telephone or other electronic messaging.
  • Composed images of products using video or still cameras, lighting equipment and editing software.
  • Composed descriptions of merchandise for posting to online storefronts, auction sites and other shopping Web sites.
  • Filled customer orders by packaging sold items and documentation for direct shipping and by transferring orders to manufacturers or third-party distributors.
  • Purchased new or used items from online or physical sources for resale via websites.
  • Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.
  • Canceled orders based on customer requests or inventory or delivery problems.
  • Handled all aspects of business, including accounting, purchasing and web design.
  • Resolved customer concerns and answered questions quickly to maximize satisfaction.

Supplement Store Manager

Mettasupps
Winter Park, FL
01.2019 - 12.2020
  • Updated POS system with new products and promotional offers.
  • Developed strategies to maximize sales and profitability.
  • Monitored inventory levels and placed orders to restock shelves.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Implemented efficient systems for tracking stock movement.
  • Performed regular price checks to ensure competitive pricing.
  • Established customer service standards and monitored staff compliance.
  • Ensured compliance with safety regulations and company policies.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Developed relationships with suppliers to negotiate better prices.
  • Resolved customer complaints in a timely manner.
  • Organized promotional events to increase product awareness.
  • Planned special promotions or discounts based on market trends.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.

Sales Associate

24 Hour Fitness
Winter Park, FL
01.2017 - 12.2018
  • Processed transactions using a point-of-sale system.
  • Demonstrated product features and benefits for customers' needs.
  • Provided accurate information about products, prices and services.
  • Upsold additional items based on customer interests and needs.
  • Processed credit card transactions quickly and securely.
  • Greeted customers and provided exceptional customer service.
  • Tracked sales performance metrics to identify trends in market place.
  • Assisted customers with product selection, sizing and styling.
  • Developed promotional strategies to increase sales volume.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Developed trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Used technology resources to assist customers in locating and selecting items.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assessed customer needs to provide assistance and information on product features.

Education

High School Diploma -

Seminole State College of Florida
Sanford, FL

Skills

  • E-commerce packaging
  • Hazardous materials handling
  • Product launches
  • Fulfillment management
  • Amazon analytics
  • Pricing strategy
  • Product sourcing
  • Product bundling
  • Inventory replenishment
  • Listing optimization
  • Returns management
  • Product reviews management

Referances

  • Karsen Mcavoy

321-367-6113

Direct Physical therapy

Client care specialist

We are former co-workers worked together for 2 years.

  • Sergio Renteria

916-534-3162

Keystone solutions insurance services

Producer

Long term mentor 

  • Eric Ford

214-543-1354

Neiman Marcus 

Buyer Of Jewelry

Did landscaping for and handy work around the house.

Timeline

Amazon FBA Seller

Self employed
01.2020 - Current

Supplement Store Manager

Mettasupps
01.2019 - 12.2020

Sales Associate

24 Hour Fitness
01.2017 - 12.2018

High School Diploma -

Seminole State College of Florida

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Tyler Hastings