Malkeet Raju
Chicago,IL
Summary
Accomplished refractionist with expertise in diagnostic instruments and patient-centered care at National Vision. Excelled in enhancing patient satisfaction through effective communication and empathy. Collaborated with optometrists to optimize prescription accuracy, demonstrating adaptability in fast-paced environments. Proficient in record-keeping and ocular health protocols, ensuring seamless clinical operations.
Overview
7
7
years of professional experience
Work History
Refractionist
National Vision
10.2018 - Current
- Patient Interaction: Greet patients, gather medical/vision history, explain procedures, and provide comfort.
- Vision Testing: Conduct objective (retinoscopy) and subjective (phoropter) tests to measure refractive error, visual acuity, and field of vision.
- Prescription Support: Determine and dispense preliminary prescriptions for glasses/lenses, ensuring proper fit and function.
- Equipment Use: Operate specialized tools like phoropters, slit lamps (for basic checks), and other diagnostic instruments.
- Record Keeping: Accurately document all test results and patient information in electronic or paper records.
- Collaboration: Work closely with optometrists and ophthalmologists, referring complex cases and assisting during exams.
- Eyewear Assistance: Help patients select frames and lenses, making necessary adjustments and providing basic eye health education.
Key Skills & Environment
- Skills: Detail-oriented, strong communication, basic understanding of optics, patient-centered.
- Environment: Busy clinics, optical centers, hospitals, often fast-paced.
Education
Doctor of Optometry - Optometry
Midwestern University Arizona College of Optometry
Glendale05.2018
Bachelor of Science - Biology
Loyola University of Chicago
Chicago, IL05.2012
Skills
Technical Skills: Proficiency with diagnostic instruments, understanding of optics, lensometry, retinoscopy, and sometimes automated testing
Soft Skills: Excellent communication (explaining complex info), patience, strong attention to detail, accuracy, and empathy
Clinical Knowledge: Understanding of ocular anatomy, refractive errors, and basic eye health protocols
Organizational Skills: Efficient record-keeping, managing patient flow, and coordinating with the clinical team
Adaptability: Ability to work in a fast-paced environment and stay updated on new technologies
Timeline
Refractionist
National Vision
10.2018 - Current
Doctor of Optometry - Optometry
Midwestern University Arizona College of Optometry
Bachelor of Science - Biology
Loyola University of Chicago