Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mallelie Juarez

Austin

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at HCA as a Patient Care Technician. Proven ability to enhance guest engagement and satisfaction through personalized service and efficient order handling, contributing to a collaborative team environment. Skilled in cash handling and maintaining a clean workspace.

Overview

2026
2026
years of professional experience

Work History

Patient Care Technician

HCA
09.2024 - Current
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.

Server

Flowerchild
01.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Barista

Starbucks
01.2023 - 01.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Server

Chick Fil A
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

McAllen High School
McAllen, TX

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Order taking

Languages

Spanish
Native or Bilingual

Timeline

Patient Care Technician

HCA
09.2024 - Current

Server

Flowerchild
01.2024 - 08.2024

Barista

Starbucks
01.2023 - 01.2024

Server

Chick Fil A

McAllen High School

Similar Profiles

CREATE PROFILE