Autumn Williams
Thomasville,GA
Summary
I am a determined college student who has a strong desire to achieve my goals. I am a hardworking student with excellent customer service, multitasking, hospitality, and time management abilities. I am devoted to always giving every guest a positive and memorable experience when coming in contact with me. I am also responsible and motivated and ready to apply education in the workplace. I boast solid understanding of operational practices and safety standards. I have an extremely strong focus towards team collaboration in any workplace. Lastly, I show compassion and integrity towards anything or anyone that I must accompany during any of my work shifts.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Archbold Memorial Hospital
Thomasville, GA
04.2024 - Current
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Cook and Server
Waffle House Restaurant
Augusta, GA
09.2023 - 01.2024
- Showcased extensive knowledge of menu offerings, enabling guests to make informed decisions about their meals based on preferences or dietary restrictions.
- Delivered exceptional customer service as a Server, leading to increased guest satisfaction and repeat business.
- Handled high-pressure situations with ease, effectively managing multiple tables during peak hours while maintaining excellent service standards.
- Made food according to standard recipes with requested changes for customer satisfaction.
Prep Crew Member
Chic-Fil-A
Atlanta, GA
08.2022 - 08.2023
- Set up workstations with all necessary ingredients and cooking equipment.
- Maintained a clean work area throughout shift to ensure safety regulations were met.
- Transported prepared food items to designated areas using proper sanitation methods.
- Measured ingredients accurately according to recipe specifications.
- Trained new staff on food preparation and safety procedures.
Merchandise Pickup Associate
Walmart
Thomasville, GA
02.2022 - 08.2022
- Sorted, organized, and inventoried merchandise for pickup by customers.
- Checked all items on the order to ensure accuracy prior to pick up.
- Ensured that merchandise was properly packaged and labeled for customer pickup.
- Assisted customers with their orders at the point of pickup.
- Provided excellent customer service when helping customers with their orders.
Team Member
Planet Fitness Gym
Thomasville, GA
12.2021 - 08.2022
- Developed positive customer relationships through friendly greeting and excellent service.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Trained new team members using approved training materials and information.
Crew Member
Whatabuger
Thomasville, Georgia
12.2020 - 11.2021
- Washed dishes, cleaned countertops and sanitized high-use areas.
- Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism.
- Inspected food products for quality and consistency and reported concerns to cooks.
- Operated cash register accurately and efficiently.
- Provided excellent customer service at all times.
Inshop Member
Jimmy John's Gourmet Sandwiches
Thomasville, Georgia
11.2019 - 06.2020
- Greeted customers and provided friendly customer service.
- Operated cash register to process payments for merchandise purchases.
- Answered customer inquiries regarding product availability, pricing and delivery times.
- Performed opening and closing duties including counting cash drawers and setting alarms.
- Completed daily checklists for smooth shop operations.
Education
High School Diploma -
Scholars Academy
Thomasville, GA05-2022
Dual Enrollment Education -
Southern Regional Technical College
Thomasville, GA05-2022
Some College (No Degree) - Exercise Science
Georgia State University
Atlanta, GASome College (No Degree) - Nursing
Southern Regional Technical College
Thomasville, GASkills
- Vital signs monitoring
- Feeding Assistance
- Professional Bedside Manner
- Infection control standards
- Food handling
- Allergen awareness
- Strong Work Ethic
- Positive Attitude
- Attention to Detail
- Computer Skills
- Training and mentoring
- Continuous Development
- Strong teamwork
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
- First Aid Certification - American Red Cross or American Heart Association.
- Basic Life Support (BLS) Certification - American Heart Association.
- OSHA Certified
Timeline
Patient Care Technician
Archbold Memorial Hospital
04.2024 - Current
Cook and Server
Waffle House Restaurant
09.2023 - 01.2024
Prep Crew Member
Chic-Fil-A
08.2022 - 08.2023
Merchandise Pickup Associate
Walmart
02.2022 - 08.2022
Team Member
Planet Fitness Gym
12.2021 - 08.2022
Crew Member
Whatabuger
12.2020 - 11.2021
Inshop Member
Jimmy John's Gourmet Sandwiches
11.2019 - 06.2020
High School Diploma -
Scholars Academy
Dual Enrollment Education -
Southern Regional Technical College
Some College (No Degree) - Exercise Science
Georgia State University
Some College (No Degree) - Nursing
Southern Regional Technical College