Open To Work
MALLETTE COOPER
Troy,NY
Work Preference
Summary
Results-driven LPN Nursing Supervisor with expertise in staff supervision, care plan coordination, and patient outcome improvement. Demonstrates strong leadership and communication skills to enhance team performance and patient satisfaction. Focused on maintaining quality care standards and fostering continuous improvement in dynamic healthcare settings.
Overview
24
24
years of professional experience
Work History
LPN Nursing Supervisor
Judson Meadows Assisted Living Community
Schenectady, New York
08.2025 - Current
- Supervised daily nursing activities to ensure quality patient care in assisted living.
- Monitored medication administration and maintained accurate patient records.
- Supervised the administration of medications according to established guidelines.
- Collaborated with healthcare team to develop individualized care plans for residents.
- Trained new nursing staff on protocols and community standards for care delivery.
- Facilitated communication between families and staff regarding resident needs and concerns.
- Conducted regular assessments of resident health and reported changes to physicians.
- Implemented safety protocols to maintain a secure environment for residents and staff.
- Assisted in coordinating schedules for nursing staff to ensure adequate coverage.
- Coordinated and managed nursing staff schedules to maintain adequate coverage at all times. of nursing staff to ensure adequate staffing levels at all times.
- Ensured that all staff members were properly trained in the use of medical equipment and protocols.
- Conducted regular meetings with nursing staff to discuss current issues, concerns, and areas for improvement.
- Monitored performance of all nursing staff and provided feedback as needed.
- Provided education and support services to families regarding their loved ones' health conditions.
- Participated in quality assurance activities such as audits or reviews of patient charts or reports from other departments within the facility.
- Implemented infection control protocols throughout the facility in accordance with state regulations.
- Maintained accurate records of patient visits, treatments, medications, test results.
- Mediated conflicts between nursing staff and patients to ensure a harmonious environment. between nursing personnel and patients or families.
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Assisted in recruitment efforts by interviewing potential candidates for open positions.
- Developed strategies to maximize productivity while minimizing costs.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Administered medications and therapies in accordance with physicians' orders.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Answered patient calls, identified issues, and determined how best to provide assistance within parameters established by facility and supervisor.
- Observed strict confidentiality and safeguarded all patient-related information.
- Communicated with patients with compassion while keeping medical information private.
- Collected blood, urine or sputum from patients to perform routine laboratory tests.
LPN Office Nurse
Capital Cardiology Associates
Troy, New York
04.2024 - 08.2025
- Assisted physicians during patient examinations and procedures.
- Managed patient intake and updated medical records efficiently.
- Recorded patient information in electronic medical records system accurately and efficiently.
- Coordinated appointment scheduling for patients effectively.
- Answered telephones promptly and courteously while scheduling appointments for patients.
- Supported administrative tasks such as filing and data entry.
- Provided patient education on medications and health practices.
- Coordinated with other healthcare professionals to ensure optimal patient outcomes.
- Provided education and counseling on health-related topics to patients and their families.
LPN CLINIC SUPERVISOR
WHITNEY YOUNG HEALTH CENTER
Albany, New York
04.2021 - 01.2023
- Administered medications and treatments to patients under physician supervision.
- Assisted in patient assessments and recorded vital signs accurately.
- Collaborated with healthcare team to develop patient care plans.
- Educated patients and families on health maintenance and disease prevention.
- Managed patient records using electronic health record systems efficiently.
- Ensured compliance with safety regulations and infection control protocols.
- Provided emotional support to patients, fostering a comforting environment.
- Maintained medical supplies inventory, ensuring availability for patient care needs.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
- Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Ensured that all clinical documentation is accurate and up-to-date in the electronic medical record system.
- Coordinated with doctors and registered nurses to develop care plans for patients.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Promoted a culture of safety for patients and employees through proper identification, reporting documentation and prevention.
- Collaborated with physicians to develop individualized care plans for each patient.
- Participated in quality improvement initiatives to enhance patient care outcomes.
- Worked as part of the healthcare team to assess patient needs, plan and modify care and implement interventions.
- Delivered high-quality direct and indirect nursing care to patients.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Responded to patient calls to ensure timely support and address concerns. to determine how to assist.
- Directed implementation of improved patient care and documentation methods and procedures to achieve quality objectives.
- Supervised daily clinic operations and ensured efficient workflow among staff.
- Coordinated patient scheduling and managed appointment systems for optimal efficiency.
- Trained new staff on clinic procedures and best practices for patient care.
- Implemented quality control measures to enhance service delivery in the clinic.
- Monitored inventory levels and ordered medical supplies as needed for clinic operations.
- Resolved patient inquiries and concerns to improve overall patient satisfaction experience.
- Developed training materials for staff development and procedural updates regularly.
- Delegated tasks to each member of staff and oversaw task completion, offering assistance to promote success.
- Implemented highly effective onboarding and coaching program for new and existing staff members and promoted cross-training in other areas.
- Employed data security methods to keep patient information confidential when reviewing clinic records.
- Responded promptly to inquiries from patients or their families regarding health issues or treatment options.
- Ensured that all equipment was properly maintained and calibrated according to established standards.
- Supervised medical staff in providing quality patient care services and ensured adherence to safety protocols.
- Interpreted medical terminology accurately when communicating with colleagues or external parties.
- Provided training sessions to new employees on policies, procedures, and regulatory requirements related to clinic operations.
- Collaborated with other departments within the organization to coordinate care plans for patients.
- Conducted periodic performance reviews for staff members, identifying areas for improvement and providing guidance on career development opportunities.
- Directed daily operations of clinic, including scheduling appointments, assigning tasks to staff members, and ensuring compliance with regulations.
- Evaluated applications submitted by prospective employees during the hiring process.
- Participated in regular meetings with senior leadership team members to discuss progress towards organizational goals.
- Assisted with resolving conflicts between staff members in a timely manner while upholding professional standards of conduct.
LPN Charge Nurse
Good Samaritan Nursing Home
Delmar, New York
10.2002 - 04.2021
- Oversaw nursing staff operations to ensure high standards of patient care. to ensure quality patient care at Good Samaritan Nursing Home.
- Administered medications and treatments according to established protocols and guidelines.
- Coordinated patient assessments and care plans, improving collaboration among interdisciplinary team members.
- Monitored vital signs and reported changes in patient conditions to physicians promptly.
- Organized daily schedules for nursing staff to optimize workflow and coverage.
- Communicated effectively with families regarding patient care and health updates.
- Administered medications in accordance with policies and legal limitations.
- Assessed patients' health conditions and monitored changes in their condition.
- Responded quickly in emergency situations to ensure patient safety and care.
- Ensured all safety protocols were followed during patient care.
- Observed and reported changes in condition of patients and signs and symptoms of deviations from normal health status.
- Supervised nursing staff activities and provided guidance.
- Maintained accurate medical records and updated them regularly.
- Documented adverse patient reactions to medications and reported findings to supervisors.
- Provided patient care plans, treatments, and medications according to physicians' orders.
- Identified potential problems or risks that could affect patient outcomes.
- Evaluated patient responses to treatments and interventions and documented progress notes accordingly.
- Communicated effectively with patients, families, colleagues, and other healthcare professionals.
- Educated patients on conditions, medications and self-care skills.
- Carried out physician orders accurately while adhering to hospital policies and procedures.
- Monitored medication administration for accuracy, compliance, and effectiveness of treatment plan.
- Promoted positive relationships between patients, families, visitors, physicians, nurses, volunteers.
- Collaborated with supervisor to prepare nursing assessment summaries and health care plans.
- Performed routine checks on equipment used for patient care.
- Assisted physicians and nurses with special procedures.
- Reviewed lab results and made appropriate recommendations for further testing or treatment.
- Precepted new staff nurses to provide education on hospital policies and procedures, patient care skills, medical procedures, and techniques and patient assessments and interventions.
- Collaborated with multidisciplinary teams to streamline patient care delivery and improve response times.
- Coordinated discharge planning activities including arranging follow-up appointments for discharged patients.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Documented patient medical histories, current symptoms and vitals.
- Addressed patient care needs, collected vitals, dressed wounds, and managed catheters.
- Answered patient calls, identified issues, and determined how best to provide assistance within parameters established by facility and supervisor.
- Observed strict confidentiality and safeguarded all patient-related information.
- Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
- Communicated with patients with compassion while keeping medical information private.
- Collected blood, urine or sputum from patients to perform routine laboratory tests.
- Delivered high-quality direct and indirect nursing care to patients.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
- Prepared or examined food trays for conformance to prescribed diet.
- Conducted triage assessments to enhance team productivity and patient care.
Education
LPN - Practical Nursing
BOCES
Troy, NY06-2002
Skills
- Care management
- Care planning
- Medication management
- Clinical evaluation
- Infection control
- Health records
- Leadership skills
Accomplishments
- HONOR ROLL LPN PROGRAM
Timeline
LPN Nursing Supervisor
Judson Meadows Assisted Living Community
08.2025 - Current
LPN Office Nurse
Capital Cardiology Associates
04.2024 - 08.2025
LPN CLINIC SUPERVISOR
WHITNEY YOUNG HEALTH CENTER
04.2021 - 01.2023
LPN Charge Nurse
Good Samaritan Nursing Home
10.2002 - 04.2021
LPN - Practical Nursing
BOCES