Mallisa Szabo

Set up and assist Dentist with all aspects of dentistry (cleanings, fillings, extractions, root canals, crowns, dentures and emergencies). I was also performing front desk assistance (answering phones, scheduling appointments, greeting patients and maintaining patient files). Our office was myself and the provider and I assisted in all aspects of the practice. I used the time prior to the doctor coming into the appointment to talk with, get to know patients, and help relieve any anxiety they may have.

During Covid, I was the head cook in Dietary at a nursing home in Quincy as an essential worker. Prepared breakfast and lunch for a variety of different dietary needs and physical disabilities. In a busy line, I served different meals per each patient as directed by the Dietary Aides.

Greeted patients upon arrival, scheduled appointments, answered phones, called patients to schedule recall appointment that have not yet been scheduled (6 month cleanings and any follow up appointments), verified all insurance, processed claims, as well as those that have been denied after procedures.

Greeted patients, answered phones and triaged patients for various appointments. Scheduled appointments and updated insurance information.

I worked for the Vice President of the Procurement department. Responsible for all correspondence, including preparing contracts for varies vendors such as cell phones, software, etc. Managed department weekly meetings attended, and responsible for meeting minutes. Answered phone for Vice President, fielded calls for the department and directed to the appropriate manager.

I started this position as a Junior Human Resource Secretary after I was hired from my internship from Burdett College. Responsibilites included maintaining all personnel files, answered phones for the HR department and routed calls to appropriate person in HR. Greeted potential recruits at reception and brought to HR Director.

Executive Administrative Assistant. I was promoted from my first position as Junior Secretary, was responsible for all HR Managers in the department (Benefits, Recruitment for all positions, and procurement of new hire needs such as applications for Diners Club company credit cards, phones, when technology advanced, cell phones).

Recruiting Assistant. Promoted a second time in Human Resources. Supported the Recruitment Director, as well as the Senior Manager. Scheduled out of town new hires to the Four Seasons in Boston. Answered and fielded calls as appropriate, was the first face of the Recruitment Department for new hires from Senior Managers and recruiting from top colleges, for entry level Staff Accountants. Scheduled events at several large hotels, private club events through partners, as well as social events for students. Responsible for new hire correspondence (entry level denial letters from a very large pool of candidates at colleges, invitation letters for interviews, and contracts for employment), scheduled for a full-day of interviews including lunch reservations at top restaurants, set up for all events including new hire orientation that includes a large amount of new hire paperwork.