Mallori Carson
Pensacola
Summary
Achieved high levels of guest satisfaction by fostering a welcoming environment.,Delivered exceptional service by addressing customer inquiries and concerns effectively.,Left lasting positive impressions on guests through attentive and efficient service.
Overview
1
1
Certification
Work History
Assistant Manager
Cici's Pizza Buffet
02.2026 - 06.2026
- Assisted in daily operations, ensuring adherence to quality standards and protocols.
- Trained and mentored new staff on service procedures and customer engagement techniques.
- Managed inventory levels, optimizing stock replenishment to reduce waste.
- Implemented process improvements that enhanced operational efficiency and reduced wait times.
Guest Service Representative
MISSION BBQ
- Provide friendly and efficient service to guests in a casual BBQ dining environment. Ensure a polite and positive experience by greeting guests, taking orders, answering questions, and resolving concerns promptly and professionally.
Sales Representative
Cavender’s Western Outfitters
- Deliver exceptional customer service while helping customers find western-style clothing, boots, hats, and accessories. Maintain product knowledge to promote sales and ensure a positive shopping experience.
Education
Cosmetology -
Fortis
Pensacola, FLHigh School Diploma - undefined
Sheridan High School
01.2023
Skills
- Boosted team performance through advanced critical thinking techniques
- Improved project outcomes by fostering open and effective communication
- Enhanced productivity by maintaining focus under pressure
- Achieved regulatory compliance through diligent record management and protocol adherence
- Elevated project quality through precise attention to detail
- Streamlined operations by optimizing software proficiency
Certification
FoodSafeServ Manager Certification
Timeline
Assistant Manager
Cici's Pizza Buffet
02.2026 - 06.2026
Guest Service Representative
MISSION BBQ
Sales Representative
Cavender’s Western Outfitters
High School Diploma - undefined
Sheridan High School
Cosmetology -
Fortis