Mallorie Sheley-Brendel
Carson City,NV
Summary
Adaptable and detail-oriented professional with expertise in store operations and customer engagement. Skilled in resolving issues promptly, ensuring a positive shopping experience, and training new team members to enhance performance.
Overview
2
2
years of professional experience
Work History
Sales Lead, Keyholder
Famous Footwear
Carson City, NV
06.2025 - Current
- Assisted in achieving sales targets through effective customer engagement and product knowledge.
- Processed transactions efficiently while maintaining accuracy in cash handling and register operations.
- Trained new staff on store policies, customer service protocols, and sales techniques to enhance team performance.
- Resolved customer inquiries and complaints promptly, ensuring a positive shopping experience for all patrons.
- Completed store opening and closing procedures.
- Maintained store appearance, ensuring compliance with company standards for cleanliness and organization.
Sales Associate (Part Time)
JC Penny Co
Carson City, NV
08.2024 - 01.2025
- Adapted quickly to changing store promotions and seasonal merchandise updates for optimal sales support.
- Participated in inventory management tasks, supporting stock replenishment and organization efforts.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash register operations accurately, processing transactions efficiently, including online orders.
- Managed returns, exchanges and refunds in accordance with store policy.
- Offered opportunities for credit lines to customers, assisted with the application process.
Restaurant Team Member
Round Table Pizza
Carson City, NV
01.2024 - 07.2024
- Assisted in food preparation and assembly for timely order fulfillment.
- Delivered exceptional customer service, addressing inquiries and resolving concerns efficiently.
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
- Operated point-of-sale system accurately, processing transactions and managing cash flow.
Education
High School Diploma -
Carson High School
Carson City, NVNo Degree - Business
Western Nevada College
Carson City, NV01-2029
Skills
- Customer service
- Strong leadership
- Team management
- Store operations
Timeline
Sales Lead, Keyholder
Famous Footwear
06.2025 - Current
Sales Associate (Part Time)
JC Penny Co
08.2024 - 01.2025
Restaurant Team Member
Round Table Pizza
01.2024 - 07.2024
High School Diploma -
Carson High School
No Degree - Business
Western Nevada College