Mallory Davis
East Earl,PA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Receptionist
Lester Summers Inc
12.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Handled driver payroll/ hours
- A/R and A/P
- Entered and paid company invoices via Quickbooks
Front Desk Agent
Hershey Farms Inn
06.2022 - 10.2022
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Used internal software to process reservations, check-ins and check-outs.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered multi-line phone system and enthusiastically greeted callers.
Nanny
Private Family
08.2021 - 05.2022
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
Education
Bachelor of Science - Sports Administration
Liberty University
Lynchburg, VAHigh School Diploma -
Garden Spot Senior High School
New Holland, PA06.2021
Skills
- Administrative Support
- Clerical Support
- Multi-Line Telephone Systems
- Rapid Learner
- Bookkeeping
- Quickbooks
Timeline
Receptionist
Lester Summers Inc
12.2022 - Current
Front Desk Agent
Hershey Farms Inn
06.2022 - 10.2022
Nanny
Private Family
08.2021 - 05.2022
Bachelor of Science - Sports Administration
Liberty University
High School Diploma -
Garden Spot Senior High School