Mallory Dickinson
Danbury,CT
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
12
12
years of professional experience
Work History
Registered Nurse – Surgical Services
St. Vincents Medical Center
08.2023 - Current
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Organized and managed care of patients undergoing various therapies and procedures.
Senior Waitress
Pippa's Sports Cafe
09.2012 - 08.2023
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Mentored new waitstaff members on restaurant protocols and menu knowledge, enhancing team performance.
- Enhanced customer satisfaction by providing attentive, efficient service in a fast-paced environment.
Education
Associate of Science - Nursing
Sacred Heart University
Fairfield, CT05.2023
Bachelor of Arts - American Studies
Western Connecticut State University
Danbury, CT05.2009
Skills
- Professional Relationships
- Clinical judgment
- Care Plan Development
- Delegation and Motivation
- Patient education and counseling
- Nursing Assignments
- Epic Trained
- Standards Compliance
- Conflict Management
- Workflow Coordination
- Policy and Procedure Compliance
- Patient Assessments
- Medication Administration
- BLS certified
- Emergency Response
Timeline
Registered Nurse – Surgical Services
St. Vincents Medical Center
08.2023 - Current
Senior Waitress
Pippa's Sports Cafe
09.2012 - 08.2023
Associate of Science - Nursing
Sacred Heart University
Bachelor of Arts - American Studies
Western Connecticut State University
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