Mallory Edwards
Summary
Personable professional with strong analytical and problem-solving skills. Able to prioritize and handle multiple tasks.
Overview
7
7
years of professional experience
Work History
Dairy/Frozen Order Writer
Whole Food Market
Tucson, AZ
04.2024 - Current
- Enhance order accuracy by meticulously reviewing and verifying item movement and product specifications.
- Assist in developing standardized procedures for order writing processes, contributing to a consistent and efficient workflow across the team.
- Reduce processing time with diligent attention to detail, ensuring accurate data entry and timely submission of orders.
- Streamline the order writing process for increased efficiency through effective communication with sales representatives and clients.
- Prioritize urgent orders efficiently without compromising accuracy or quality standards.
- Work closely with management to ensure accurate forecasting of product demand, enabling more effective resource allocation and supply chain planning.
- Demonstrate exceptional problem-solving skills to resolve complex or unique customer orders, ensuring client satisfaction.
- Contribute to company growth by identifying opportunities for cross-selling additional products during the order writing process.
- Respond to customer requests, offering excellent support and tailored recommendations to address needs.
Grocery Fourth Key Manager
Albertson's
Tucson
09.2021 - Current
- Oversee all departments in the absence of the store director and grocery manager
- Work grocery back stock, maintain ad merchandise, build displays, assist with ordering and auditing
- Close the store nightly and communicate with night crew
- Meat Deli
- Order and Inventory Control: coordinate product orders with upcoming sales and specials to ensure adequate inventory; perform monthly inventory
- Receive: Clean, organize and maintain back storage room; breakdown deliveries
- Stock: Maintain quality and compliance – temperature control, sanitize, rotate products while keeping them well stocked and front facing
- Provide backup support for Dairy Manager: breakdown deliveries and stock dairy case
- DUG - Drive-Up and Go
- Receive, shop and load customer orders
- Ensure proper temperature, handling and bagging of items throughout the order process
- Identify and communicate replacements for out-of-stock items
- Coordinate with 3rd party delivery company to ensure customer satisfaction
- Cashier
- Quickly and accurately scan and operate register – consistent top performer
- Employee of the month – customer compliments and peer votes.
Grocery Clerk
Alfalfa's Market
Denver
10.2020 - 03.2021
- Break down deliveries, stock product
- Merchandising: Build and maintain endcaps and displays
- Assist front end as needed: cashiering, bagging and customer service counter
- Special projects as needed: Ensure accuracy of signs and pricing, perform inventory.
Cashier & Customer Service
Safeway
Denver
02.2020 - 08.2020
- Quickly and accurately scan and operate register
- Address customer questions and requests; resolve concerns as needed
- Perform opening, mid and closing duties as needed.
Cashier
King Soopers
Denver
05.2019 - 12.2019
- Greet customers, quickly and accurately scan and operate register
- Customer Service
- Cashier, process customer returns, Money Orders and lottery tickets, provide Western Union services
- Address and resolve customer concerns
- Fuel Station
- Greet and assist customers, cashier, meet and assist gas distributors/tanker to ensure quick delivery.
Supervisor, Meat Deli
Albertson's
Tucson
12.2017 - 05.2019
- Order, receive and stock product
- Maintain aisle, cooler and bunker – temperature, sanitize, merchandise
- Cashier
- Greet customers, quickly and accurately scan and operate register
- Floral Department
- Assist customers with plant and floral selection and design
- Create, setup and break down displays
- Maintain stock of flowers, watering, processing.
Education
Diploma -
High School
Tucson, AZSkills
- Strong Organization
- Deadline-oriented
- Data entry proficiency
- Sales Support
- Customer Service
Timeline
Dairy/Frozen Order Writer
Whole Food Market
04.2024 - Current
Grocery Fourth Key Manager
Albertson's
09.2021 - Current
Grocery Clerk
Alfalfa's Market
10.2020 - 03.2021
Cashier & Customer Service
Safeway
02.2020 - 08.2020
Cashier
King Soopers
05.2019 - 12.2019
Supervisor, Meat Deli
Albertson's
12.2017 - 05.2019
Diploma -
High School