Mallory Evans
Greenbrier
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Store Manager
Dollar General
07.2025 - 01.2026
- Opened and closed the retail store
- Accepted freight deliveries
- Maintained stocking and cleanliness to merchandising and environmental standards.
- After peak sales, I recovered the sales floor.
- I oversaw cashiers to ensure they performed their duties to standards.
- Managed a staff of eight employees.
- Organized invoices, ensuring all were processed correct
- Processed damaged goods to environmental standards.
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Implemented loss prevention measures, reducing shrinkage through effective training and monitoring.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
Assistant Store Manager
Dollar General
10.2024 - 07.2025
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service best practices and product knowledge.
- Analyzed sales data to identify trends, driving merchandise placement and inventory decisions.
- Developed and implemented visual merchandising strategies to enhance store presentation.
- Resolved customer complaints promptly, maintaining high satisfaction levels and fostering loyalty.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Lead Sales Associate
Dollar General
05.2023 - 10.2024
- Supervised daily operations to ensure efficient store performance and customer satisfaction.
- Trained and mentored new sales associates on product knowledge and customer service best practices.
- Implemented inventory management processes to optimize stock levels and reduce discrepancies.
- Developed promotional displays to enhance product visibility and drive sales growth.
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Sales Associate
Dollar General
03.2023 - 05.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Managed inventory levels through effective stock replenishment and organization.
- Operated point-of-sale systems efficiently, ensuring accurate transaction processing.
- Trained new associates on store policies and customer service protocols, fostering team cohesion.
- Monitored store cleanliness and safety standards, contributing to a positive shopping environment.
- Resolved customer complaints swiftly, maintaining high levels of satisfaction and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
Patient Care Tech
Pleasant Hill Senior Services
12.2019 - 07.2020
- Assisted clients with daily hygiene care, including transferring them in and out of beds, chairs, showers, lifts, and other equipment.
- Assisted clients with meal preparation and eating.
- Provided companionship and entertainment to clients throughout the day.
- Maintained cleanliness and order in the client’s living environment.
Dietary Aid
NeuroRestorative Timber Ridge
07.2018 - 11.2019
- Prepared meals for 70 Clients and staff.
- Followed food safety regulation ensuring all meals were served by health standards.
- Maintained a clean working environment.
- Maintained equipment to safety standards.
- Regular equipment checks to ensure temperatures were kept at safe levels to health standards.
- Interacted with clients to ensure a pleasant experience at meal time.
- Stocked merchandise as it arrived and assisted with new food orders.
Lead Sales Associate
Dollar General
08.2017 - 07.2018
- Opened and closed the retail store
- Accepted freight deliveries.
- Maintained stocking to merchandising standards.
- Maintained cleanliness to standards.
- Recovered the sales floor after peak sales.
- Oversaw cashiers to ensure duties were performed to standards.
- Money Handling to include running cash registers, counting down registers and making the deposit for the store.
Cashier
Harvest Foods
08.2015 - 06.2017
- Provided excellent customer service to ensure a great guest experience.
- Handled merchandise carefully to ensure accurate transactions.
- Money Handling included counting my register to ensure accurate tills.
- Product recovery and cleaning in my assigned area.
Education
High School Diploma -
Bryant High School / Woodland Hills Christian Academy
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Shift scheduling
- Competitor monitoring
- Systems and software expertise
- Security system monitoring
Timeline
Store Manager
Dollar General
07.2025 - 01.2026
Assistant Store Manager
Dollar General
10.2024 - 07.2025
Lead Sales Associate
Dollar General
05.2023 - 10.2024
Sales Associate
Dollar General
03.2023 - 05.2023
Patient Care Tech
Pleasant Hill Senior Services
12.2019 - 07.2020
Dietary Aid
NeuroRestorative Timber Ridge
07.2018 - 11.2019
Lead Sales Associate
Dollar General
08.2017 - 07.2018
Cashier
Harvest Foods
08.2015 - 06.2017
High School Diploma -
Bryant High School / Woodland Hills Christian Academy