Mallory Harvatin
Saint Peters ,MO
Summary
Proven to excel in high-pressure environments, I leveraged my strong work ethic and exceptional customer service skills at Ameristar Casino to enhance guest satisfaction and improve team efficiency. Specializing in professional service and active listening, as well as being able to use my computer skills for greater accomplishments.
Overview
2
2
years of professional experience
Work History
Carryout Specialist
Sybergs
Chesterfield, MO
05.2024 - Current
- Worked quickly to complete tasks and meet daily deadlines.
- Improved team morale and productivity through effective communication and active listening skills.
- Worked scheduled shifts and remained available to work during coworkers' absences, holidays, and busy periods.
Banquet Server
Ameristar Casino
Saint Charles, MO
06.2023 - Current
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Carried out professional service, retaining a polite and friendly approach at all times.
Server
Orange Leaf
Springfield, MO
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Bachelor of Science - Data Analytics
Missouri State University
Springfield, MO05-2025
High School Diploma -
Fort Zumwalt High School
City Of Saint Peters, MO05-2021
Skills
- Excel
- LucidChart
- Rstudio
- SQL Developer
- Tableau
- Strong Work Ethic
- Professionalism
- Active Listening
- Time Management
Timeline
Carryout Specialist
Sybergs
05.2024 - Current
Banquet Server
Ameristar Casino
06.2023 - Current
Server
Orange Leaf
01.2023 - Current
Bachelor of Science - Data Analytics
Missouri State University
High School Diploma -
Fort Zumwalt High School
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