Mallory Kimble, PharmD
Tucson,AZ
Summary
Dedicated Pharmacist with 4 years of experience (over 2 years in management experience) in reviewing and fulfilling prescription and OTC medications. Advises patients of side effects, contraindications and benefits of medications. Intelligent and personable professional delivering support to patients in busy pharmacy environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Staff Pharmacist
CVS Pharmacy
02.2022 - Current
- Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Pharmacy Manager
CVS Pharmacy
11.2020 - 02.2022
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
- Collaborated with store manager to maintain daily operations.
- Developed policies and procedures for effective pharmacy management.
- Trained pharmacy interns and newly hired pharmacy technicians.
Staff Pharmacist
CVS Pharmacy
08.2020 - 11.2020
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Provided medication therapy management to patients via in-person and phone consultations
Education
Doctor of Pharmacy -
Midwestern University
Glendale, AZ05.2020
Skills
- Drug utilization review
- Medication Dispensing
- Immunization Administration
- Patient Counseling
- Conflict resolution ability
- Patient Relations
- Time management
- Highly motivated
- Detail oriented
Accomplishments
- Year-To-Date top performing pharmacy in the district (1st or 2nd) since 2020
- 120%+ immunization goal for 2022 and 2023
- Personal shout-out from top CVS regional customer service director after 6+ weeks of 100% patient satisfaction surveys
Certification
- Immunization Certified
Languages
Spanish
Professional Working
Timeline
Staff Pharmacist
CVS Pharmacy
02.2022 - Current
Pharmacy Manager
CVS Pharmacy
11.2020 - 02.2022
Staff Pharmacist
CVS Pharmacy
08.2020 - 11.2020
Doctor of Pharmacy -
Midwestern University