Mallory King
Grapevine,TX
Summary
Results-driven neurological physical therapist skilled in data analysis, education, and program development. Known for effectively communicating complex clinical concepts to diverse audiences, contributing to improved clinic revenue and patient retention. Dedicated to enhancing patient outcomes in high-volume healthcare settings. Daily administration and analysis of Patient-Reported Outcome Measures to optimize patient outcomes, increase clinic revenue, and insurance reimbursement rates.
Overview
4
4
years of professional experience
Work History
Physical Therapist
Baylor Scott and White
Grapevine, Texas
08.2021 - Current
- Daily administration and analysis of PROs such as PROMIS, LEFS, MDQ, HOOS, KOOS, NeuroQoL, ABC Scale, QuickDASH, and more.
- Deep understanding of clinical workflows, outcomes measurement, and healthcare system operations at a high-volume clinic with over 100 daily appointments.
- Direct collaboration with stakeholders, physicians, and colleagues to design programs aimed at improving outcomes, and to maintain overall patient satisfaction of over 90%.
- Strategic education of complex clinical concepts and outcomes to both healthcare professionals and patients, to increase clinic revenue and client retention by at least 20%.
- Ability to maintain a full caseload, consistently achieve success metrics, and maintain a Net Promoter Score of over 90% while thriving in a dynamic clinic with over 20 therapists.
- Strong written and oral communication skills to effectively articulate complex medical and clinical concepts to various audiences, such as patients, insurance companies, physicians, and administrative staff, in order to increase clinic reimbursement and revenue.
Education
Doctor of Physical Therapy
Texas Tech University Health Sciences Center
Lubbock, TX05-2021
Bachelor of Science - Nutrition, Health, And Wellness
Texas Tech University
Lubbock, TX05-2018
Skills
- Outcomes measurement
- Program development
- Clinical program design
- Healthcare analytics
- EMR software management
- Data analysis
- Evidence-based practice
- Communication
Affiliations
Lab Instructor for 2 Doctor of Physical Therapy Programs
Timeline
Physical Therapist
Baylor Scott and White
08.2021 - Current
Doctor of Physical Therapy
Texas Tech University Health Sciences Center
Bachelor of Science - Nutrition, Health, And Wellness
Texas Tech University