Mallory Koch
Hopewell,VA
Summary
Highly organized and dependable candidate with a strong ability to manage multiple priorities while maintaining a positive attitude. Demonstrates willingness to take on additional responsibilities to meet team goals. Possesses excellent communication skills and is adaptable to changing environments.
Overview
5
5
years of professional experience
Work History
Sales Associate
James River Tackle Co.
04.2024 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Kennel Staff
Disputanta Animal Hospital
05.2021 - Current
- Kept cages, kennels, play yards, daycare, treatment, and grooming areas neat and clean
- Restocked supplies and rotated items to keep teams productive and prevent perishable goods from expiring
- Remained vigilant to environmental conditions such as waste, chemicals, and weather to ensure the safety of dogs
- Worked shifts ranging from 6 to 12 hours, supervising 45+ animals in kennels or holding pens
- Medicated animals with many different health related issues, including topical, oral administration, and subcutaneous injections
- Safely handled and controlled aggressive and scared animals
- Fast-paced environment, constantly caring and cleaning
- Kept an eye on the animals for signs of disease, illness, or injury and alerted the doctors or nurses if anything was wrong.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Cared for physical and psychological needs of animals with regular walks and playtime.
Cashier
Randolph Market
02.2020 - 05.2021
- Helped customers by guiding them and answering their questions
- Was in charge of issuing receipts, refunds, change, and tickets
- Was in charge of taking orders from customers
- Ensured packages were bagged, boxed, or wrapped
- Processed credit cards, checks, gift cards, and coupons.
Education
High School -
Hopewell High School
Hopewell, Virginia01.2022
Associate of Science -
Richard Bland College of William & Mary
Petersburg, Virginia01.2022
Skills
- Adaptability
- Highly motivated
- Personable
- Responsible
- Verbal and written communication skills
- Creativity
- Empathy
- Positive attitude
- Organization
- Time-management
Timeline
Sales Associate
James River Tackle Co.
04.2024 - Current
Kennel Staff
Disputanta Animal Hospital
05.2021 - Current
Cashier
Randolph Market
02.2020 - 05.2021
High School -
Hopewell High School
Associate of Science -
Richard Bland College of William & Mary