Mallory Leighty
Coon Rapids,IA
Overview
2
2
years of professional experience
Work History
Summer Intern
Bank Iowa
Denison, IA
05.2022 - Current
- Maintained accurate records of customer interactions, transactions and comments.
- Compiled daily reports on sales activities and sent them to the relevant team members.
- Participated in team meetings to brainstorm ideas for improving customer experience.
- Assisted with answering telephone calls, managing databases, and drafting correspondence.
- Responded to information quests, documented messages, and noted particular issues needing further attention.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
- Analyzed company's expenditures and developed financial models.
Education
Bachelor of Science - Business Management
Northwest Missouri State University
Maryville, MO05-2025
High School Diploma -
Coon Rapids - Bayard Community School District
Coon Rapids05-2022
Skills
- File Management
- Proficient in [Software]
- Spreadsheet tracking
- Project Coordination
- Research abilities
- Client Relationship Management
- Recordkeeping abilities
- Documentation skills
- Social Media Management
- Project Support
- Documentation abilities
- Business Analysis
- Recordkeeping skills
- In-Depth Research
Accomplishments
- Academic Honor Roll (Fall 2023)
References
References available upon request.
Timeline
Summer Intern
Bank Iowa
05.2022 - Current
Bachelor of Science - Business Management
Northwest Missouri State University
High School Diploma -
Coon Rapids - Bayard Community School District