P. Gabriele Walker
Hoover,AL
Summary
Driven by a results-focused approach, I leveraged my research abilities and leadership qualities at Farmers Insurance Agency Owner Leah Wiggins to enhance client satisfaction and foster customer loyalty. My expertise in spreadsheet management and client relationship management led to notable improvements in operational efficiency and team success, demonstrating a strong commitment to achieving and exceeding objectives. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Summer Intern
Farmers Insurance Agency Owner Leah Wiggins
06.2024 - 08.2024
- Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period.
- Maintained a strong work ethic and positive attitude throughout the summer internship program, earning recognition from supervisors for outstanding performance and commitment to team success.
- Participated in weekly meetings with mentors and colleagues, sharing insights from various learning experiences throughout the internship program.
- Utilized strong analytical skills to evaluate financial data, assisting in the development of effective cost-saving measures.
- Improved client relationships through consistent follow-ups and timely responses to inquiries, fostering customer loyalty.
- Assisted in market research for product development, resulting in improved customer satisfaction.
Receptionist
Sugaring NYC Birmingham
05.2023 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Bookkeeper
J&M Bail Bonds
05.2020 - 08.2023
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Sales Associate
Champs Sports
05.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Finance
The University of Alabama
Tuscaloosa, AL05.2027
High School Diploma -
Spain Park High School
Hoover, AL05.2023
Skills
Research abilities
Leadership Qualities
Spreadsheet expertise
File Management
Recordkeeping abilities
Social Media Management
Client Relationship Management
Certification
- CPR and First Aid Certification obtained in 2023
Timeline
Summer Intern
Farmers Insurance Agency Owner Leah Wiggins
06.2024 - 08.2024
Receptionist
Sugaring NYC Birmingham
05.2023 - 08.2023
Sales Associate
Champs Sports
05.2022 - 08.2022
Bookkeeper
J&M Bail Bonds
05.2020 - 08.2023
Bachelor of Science - Finance
The University of Alabama
High School Diploma -
Spain Park High School
- CPR and First Aid Certification obtained in 2023
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