Summary
Overview
Work History
Education
Skills
Timeline
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Mallory Middendorf

Danville,IL

Summary

Passionate advocate motivated to positively impact individuals with knowledgeable and caring legal support. Never shies away from assignments and always goes beyond requirements to make lasting difference. Offers excellent multitasking and problem-solving abilities.

Overview

17
17
years of professional experience

Work History

Legal Advocate/Care Coordinator

Crosspoint Human Services
07.2021 - Current
  • Provided compassionate guidance to clients during difficult times, building trust while navigating the order of protection process together.
  • Managed person served caseloads effectively, ensuring timely follow-up and appropriate service plans.
  • Assessed resident needs and connected them with appropriate resources to ensure optimal outcomes.
  • Developed strong relationships with local service providers, allowing for efficient referrals and collaborative efforts as necessary.
  • Participated in local outreach in order to provide the community with knowledge regarding services available as a domestic violence survivor or an unhoused individual.

Team Lead

Genpact, LLC.
09.2008 - 06.2021
  • Assisted in managing a team of 15 mailroom staff, fostering a positive work environment.
  • Paper management including the use of sorting, filing, scanning, mailing, check handling and credit card processing.
  • Collaborated with other department leaders to address inter-departmental concerns or issues.
  • Boosted productivity using Microsoft Office (Word, Excel and Outlook)

Outdoor Education Instructor

YMCA Of The Rockies
05.2007 - 08.2008
  • Developed strong team dynamics among students through group challenges and team-building exercises.
  • Created lasting memories for participants while facilitating high ropes courses, archery, wall climbing, zip lining, and canoeing.
  • Lead families on students on hikes.

Education

High School Diploma -

Danville High School
Danville, IL
2007

No Degree - Social Work

DACC
Danville, IL
2028

Skills

    Active Listening

    Leadership

    Cross-cultural communication

    Creativity

    Team work

    Flexibility

Timeline

Legal Advocate/Care Coordinator

Crosspoint Human Services
07.2021 - Current

Team Lead

Genpact, LLC.
09.2008 - 06.2021

Outdoor Education Instructor

YMCA Of The Rockies
05.2007 - 08.2008

High School Diploma -

Danville High School

No Degree - Social Work

DACC

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Mallory Middendorf