Mallory Salzl
Cologne,MN
Summary
Experienced healthcare professional ready to contribute to efficient patient care and administrative excellence. Recently graduate of Healthcare Informatics degree with emphasis in SQL and coding classes. Skilled in medical terminology, patient coordination, and electronic health records management. Strong focus on team collaboration and adaptability, ensuring reliable support in dynamic environments. Known for effective communication, organizational skills, and results-driven approach.
Overview
10
10
years of professional experience
Work History
Health Unit Coordinator
Ridgeview Medical Center
12.2019 - Current
- Managed busy multi-line phone to offer information, answer questions, and direct calls to staff.
- Coordinate consults, transfers, admissions including transportation
- Prepare and collect proper medical documentation
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Inventory and order supplies, facilities, maintenance, and various other requests
- Supervise new Epic rollout as HUC superuser
- Gather all necessary demographic and insurance information, verify insurance using various resources, and collect and post payments
- Interact with patients, staff, and other parties in various departments
- Provide customer service and resources for patients in need
- Improved patient care by efficiently coordinating and scheduling medical appointments, tests, and procedures.
- Enhanced team communication with efficient coordination of patient care activities, resulting in smoother operation and patient satisfaction.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Staffing Coordinator for 60-employee emergency department
Health Monitoring Coordinator
St Francis Medical Center
03.2024 - 09.2024
- Monitored and documented heart rhythms according to physicians' orders.
- Streamlined communication between healthcare team members by effectively conveying critical information regarding patients'' cardiac status.
- Measure and identify rhythms and document.
- Manage telemetry equipment
- Perform basic administrative duties for med/surg and ICU floors
- Complete ADT function in Excellion
- Enter and monitor accommodation codes for accuracy
- Update provider consults
Patient Access Representative
Ridgeview Medical Center
10.2015 - 12.2019
Pharmacy Technician
CVS Pharmacy
06.2015 - 10.2015
- Fill patient orders in an accurate in a timely manner
- Complete daily inventory including ordering new supplies and anticipating changes
- Assist patients with new prescriptions including pre-authorizations, inputting insurance information, and answering any questions
- Using math and basic problem-solving skills while multi-tasking and prioritizing tasks
Education
Associate of Applied Science - Healthcare Informatics
St Paul College
Saint Paul, MN12-2024
No Degree - Health Information Technology
Anoka Technical College
Anoka, MNSome College (No Degree) - General Studies
Normandale Community College
Minneapolis, MNHigh School Diploma -
Chaska High School
Chaska, MN06.2003
Skills
- Health Unit Coordinator
- Office Administration
- Microsoft Products specializing in Excel
- Technical Troubleshooting
- Organizing and planning various projects
- Problem Solving
- Phone, keyboard, filing skills
- Scheduling
- Interpersonal Skills
- HIPAA compliance
- Professionalism and ethics
- Patient registration
- Critical thinking
- EMR updating
- Unit reception
- Chart assembly
- Healthcare software - Epic
Timeline
Health Monitoring Coordinator
St Francis Medical Center
03.2024 - 09.2024
Health Unit Coordinator
Ridgeview Medical Center
12.2019 - Current
Patient Access Representative
Ridgeview Medical Center
10.2015 - 12.2019
Pharmacy Technician
CVS Pharmacy
06.2015 - 10.2015
Associate of Applied Science - Healthcare Informatics
St Paul College
No Degree - Health Information Technology
Anoka Technical College
Some College (No Degree) - General Studies
Normandale Community College
High School Diploma -
Chaska High School
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