Mallory Schwegel
Edwardsville,IL
Summary
Organized and dependable, hardworking and passionate candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Daycamp Lead/Training Assistant
Kennelwood Pet Resorts
2021.05 - 2023.07
- Promoted to lead position within first year of employment
- Trained new employees and created schedule for daycamp department
- Assisted professional dog trainers during the last six months of employment
- Monitored and handled several dogs
- Nominated as employee of the quarter
Physical Therapy Technician
Steven Schwegel
2021.01 - 2021.04
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Educated patients and families on exercises and proper body mechanics.
- Communicated with physicians to provide updates on patient care.
Server
Matthew Castelli
2017.07 - 2021.01
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Answered customers' questions, recommended items, and recorded order information.
Education
Trade School - Professional Dog Training
Kennelwood Academy
Union, MO12.2023
Bachelor of Science - Criminal Justice
Southern Illinois University Edwardsville
Edwardsville, IL05.2022
Skills
- Optimizing Training Effectiveness
- Leadership Development
- Critical Thinking
- Client Retention
- Personnel Training
Timeline
Daycamp Lead/Training Assistant
Kennelwood Pet Resorts
2021.05 - 2023.07
Physical Therapy Technician
Steven Schwegel
2021.01 - 2021.04
Server
Matthew Castelli
2017.07 - 2021.01
Trade School - Professional Dog Training
Kennelwood Academy
Bachelor of Science - Criminal Justice
Southern Illinois University Edwardsville
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