
Dynamic General Manager with extensive experience at Handistop Shell, excelling in team leadership and inventory management. Proven track record of enhancing store performance through effective employee training and exceptional customer service. Skilled in merchandising, store ordering, cash handling and conflict resolution, consistently driving operational excellence and customer satisfaction.
• Oversee all daily store operations and employee management
• Maintaining inventory control and vendor communication as well as merchandising product and store ordering
• Training and supervising team members
• Managing sales reports, deposits, and store performance
• Ensuring compliance with operational and safety standards
• Delivering strong customer service and issuing resolutions
• Managed daily gas station and convenience store operations
• Supervised employees and created work schedules
• Maintained inventory, ordered store supplies, merchandising products
• Handled cash deposits and financial reporting
• Ensured excellent customer service and store cleanliness
• Enforced company policies and safety procedures
• Supervised front-end employees including cashiers, baggers, maintenance,
and customer service associates
• Assisted with scheduling, training, and team support
• Resolved customer complaints professionally
• Managed register operations and cash handling
• Supported opening and closing store procedures
• Maintained efficient checkout operations
procedures
•Merchandising and ordering
Team Leadership
Customer Service
Cash Handling & POS Systems
Inventory Management
Employee Scheduling
Problem Solving
Conflict Resolution
Store Operations
Communication Skills
Time Management
• CPR Certified
• TABC Certified
• Food Handler Certified
• Valid Texas Driver License