Summary
Overview
Work History
Education
Skills
Timeline
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Mallory Thomason

Mallory Thomason

Mebane,NC

Summary

A strong passion to ensure customer satisfaction. Experienced contributing enthusiasm, dedication, responsibility, and good work ethic combined with a desire to utilize my customer service skills obtained through experience. To achieve a challenging and responsible job position with a fast-paced organization where my professional experience will have important application and deployment of my career opportunity for development of organization.

Overview

8
8
years of professional experience

Work History

WAITRESS/bartender

MACS SPEED SHOP
06.2016 - Current
  • Four years of experience at Mac Speed Shop restaurant, building and nurturing of relationships with customers and prospective customers
  • Greeted new customers and escorted them to their tables
  • Presented menus and answered questions about the cuisine, making recommendations upon request
  • Recommended wines and other drinks to customers
  • Checked to ensure that customers are enjoying their meals – took action to correct any issues, as needed
  • Present the menu to customers, answers queries about it, and makes suggestions if necessary
  • Check their identification to make sure that they meet the minimum age requirement for consuming alcoholic beverages

Bartender

Slingshot Social
08.2021 - 02.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

COSMETOLOGIST

WILLIAM HENRY SALON AND SPA
03.2017 - 05.2019
  • Worked at the front desk taking appointments, answering the phone, and taking payments
  • Trained to provide hair, skin and nail services to clients
  • Shampoo, cut and colored clients' hair
  • Addition to providing specialized services including perms, scalp treatments and straightening treatments
  • Applying make-up creating a variety of different looks according to the requests of the client
  • Conversing with clients to better understand their requirements and making suggestions for improving their appearance

WAITRESS

OLD PINEVILLE
08.2018 - 02.2019
  • Ability to work-in and lead a team with good leadership/delegating abilities for supervising waiters’ staff
  • Friendly and neat personality, excellence in bilingual communication and exceptional knowledge of the foodservice industry
  • Offers exceptional ability to “think on my feet” along with a natural flair for persuasive communication in order to improve the restaurant’s patronage
  • Comprehensive knowledge of food and beverages service to provide excellence in hospitality services

Education

Cosmetologist -

Paul Mitchell School of Charlotte
Charlotte
05.2018

High School Diploma -

Stuart Cramer High School
06.2016

Skills

  • Stamina to handle long, busy periods of work
  • Ability to work effectively under time pressure
  • Ability to multitask
  • Diligence and dedication to work
  • Vast knowledge of different wines and spirits
  • Exceptional at working as part of a team
  • Excellent memory
  • Able to listen attentively in chaotic situations and retain information
  • Superior oral and written communication skills

Timeline

Bartender

Slingshot Social
08.2021 - 02.2023

WAITRESS

OLD PINEVILLE
08.2018 - 02.2019

COSMETOLOGIST

WILLIAM HENRY SALON AND SPA
03.2017 - 05.2019

WAITRESS/bartender

MACS SPEED SHOP
06.2016 - Current

Cosmetologist -

Paul Mitchell School of Charlotte

High School Diploma -

Stuart Cramer High School

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Mallory Thomason