Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Sales Associate
Sotel Tchad
01.2021 - 11.2022
Built relationships with customers to encourage repeat business.
Generated new sales leads to achieve and exceed monthly sales goals.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Customer Service Representative
Airtel Tchad
02.2018 - 10.2020
Answered constant flow of customer calls with minimal wait times.
Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Provided primary customer support to internal and external customers.
Education
Bachelor of Science - Computer And Information Sciences
Hec-Tchad
Ndjamena, Chad
05.2017
Skills
Friendly and Helpful
Sales expertise
Strategic Planning
Problem-solving abilities
Customer Relationship Management (CRM)
Call center experience
Salesforce
Data Entry
Microsoft Office
Languages
English
Full Professional
Arabic
Native or Bilingual
French
Native or Bilingual
Turkish
Full Professional
Timeline
Sales Associate
Sotel Tchad
01.2021 - 11.2022
Customer Service Representative
Airtel Tchad
02.2018 - 10.2020
Bachelor of Science - Computer And Information Sciences
Hec-Tchad
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