Malone Brigid Barth
Rochester,NY
Summary
Dynamic and creative professional with over 15 years of customer service experience, excelling in fostering positive workplace environments and collaborating effectively with team members. Proven ability to thrive in fast-paced settings, complemented by a strong background in managerial roles. Expertise in effective communication enhances relationships with customers and colleagues, driving issue resolution and operational efficiency. Committed to delivering exceptional service while continuously seeking opportunities for improvement and innovation.
Overview
4
4
years of professional experience
Work History
Sales Associate
The UPS Store
11.2021 - 03.2022
- Assessed item dimensions and determined appropriate packaging solutions.
- Oversaw packing and protection of items for shipping.
- Guided customers in the creation of shipping labels. Managed mail sorting and communicated shipment details effectively.
Print Shop Associate
Kitty Box Press
10.2018 - 09.2021
- Oversaw daily screen printing tasks and facilitated shop operations. Managed stock unpacking and order organization to enhance workflow.
Custom Framer
Michael’s
11.2020 - 04.2021
- Guided customers in selecting colors and frames that enhance their artwork while ensuring careful handling of original pieces.
- Operated frame shop tools, power tools, and glass cutters to support project completion. Assisted in taking precise measurements for accurate product specifications.
- Assisted in disassembling and reassembling frames with attention to detail. Supported operation of frame software and input of orders into computer systems.
Child Care Teacher’s Aid
Expressive Beginnings Child Care
02.2019 - 03.2020
- Facilitated comprehensive care for infants, toddlers, and primary school-age children.
- Oversaw educational activities and facilitated social skills development in early childhood education.
Client Support Specialist
eHealth Global Technologies
11.2017 - 03.2018
- Facilitated communication with hospitals and patients to expedite acquisition of medical documents for treatment purposes.
- Monitored adherence to HIPAA regulations, reinforcing confidentiality measures for patient data.
- Conducted comprehensive reviews of medical documents to ensure completeness and accuracy of required data.
Education
Bachelor of Arts - Interdisciplinary Art
Alfred University
Alfred, NY01-2014
High School Diploma - undefined
Our Lady of Mercy High School
Rochester, NY01-2010
Skills
- Strong Communication Skills
- Client-focused with Strong People Skills
- Technically Proficient with Innovative Thinking
- Diligent
- Adaptable
- Reliable
- Proficient in POS Systems
- Conflict-resolution
- Mulitasking
Timeline
Sales Associate
The UPS Store
11.2021 - 03.2022
Custom Framer
Michael’s
11.2020 - 04.2021
Child Care Teacher’s Aid
Expressive Beginnings Child Care
02.2019 - 03.2020
Print Shop Associate
Kitty Box Press
10.2018 - 09.2021
Client Support Specialist
eHealth Global Technologies
11.2017 - 03.2018
High School Diploma - undefined
Our Lady of Mercy High School
Bachelor of Arts - Interdisciplinary Art
Alfred University