Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malorie Sandoval

Los Angeles,CA

Summary

Proven expertise in maintaining high cleanliness standards, demonstrated during tenure at Dedicated Building Services. Excelled in cleaning and sanitizing, alongside exceptional customer service skills, ensuring environments are both welcoming and hygienic. Achieved significant improvements in facility appearance and customer satisfaction, leveraging abilities in chemical handling and conflict resolution.

Overview

8
8
years of professional experience

Work History

Janitorial Worker

Dedicated Building Services
Arcadia, CA
02.2024 - 05.2024
  • Swept hard surface floors using broom or push broom dust mop.
  • Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
  • Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
  • Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
  • Dusted surfaces, ledges, fixtures and furniture.
  • Cleaned and sanitized drinking fountains.
  • Kept building spaces premises clean inside and outside.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.

Caregiver

Health Home
Los Angeles
05.2018 - 03.2020
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Customer Service Representative

Tommy Hilfiger
Commerce, CA
11.2016 - 06.2017
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Associate Of General Studies - General

Montebello High School
Montebello, CA
06.2015

Skills

  • Cleaning and sanitizing
  • Restroom Care
  • Glass cleaning
  • Vacuuming floors
  • Chemical Handling
  • Dust removal
  • Sweeping and mopping surfaces
  • Window Washing
  • Cleaning Expertise
  • Trash Disposal
  • Stainless steel polish application

Timeline

Janitorial Worker

Dedicated Building Services
02.2024 - 05.2024

Caregiver

Health Home
05.2018 - 03.2020

Customer Service Representative

Tommy Hilfiger
11.2016 - 06.2017

Associate Of General Studies - General

Montebello High School
Malorie Sandoval