Malory Heidelberg
Jackson,TN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills featuring my master's degree in healthcare administration.
Overview
6
6
years of professional experience
Work History
Registered Dental Hygienist
Impact Dental Agency
08.2023 - Current
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach and positive rapport development.
- Maintained accurate medical and dental records by documenting important patient data in Dentrix, Eaglesoft, etc.
- Screened patients for signs of oral cancer, lesions, or disease by visually and manually inspecting mouth and gums.
- Educated patients on importance of oral hygiene and demonstrated techniques for flossing and brushing.
- Correctly administered local anesthetic and adjunctive therapies such as fluoride treatments and irrigation.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Registered Dental Hygienist
Premier Dental Center
01.2023 - 08.2023
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach and positive rapport development.
- Maintained accurate medical and dental records by documenting important patient data in Open Dental.
- Screened patients for signs of oral cancer, lesions, or disease by visually and manually inspecting mouth and gums.
- Educated patients on importance of oral hygiene and demonstrated techniques for flossing and brushing.
- Applied fluoride and dental sealants to protect patients' teeth from decay.
- Improved and developed knowledge through continuing education courses and seminars.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
Registered Dental Hygienist
Aspen Dental
05.2021 - 02.2023
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach and positive rapport development.
- Maintained accurate medical and dental records by documenting important patient data in EPMS.
- Screened patients for signs of oral cancer, lesions, or disease by visually and manually inspecting mouth and gums.
- Educated patients on importance of oral hygiene and demonstrated techniques for flossing and brushing.
- Improved and developed knowledge through continuing education courses and seminars.
- Provided customer service and worked to learn insurance and administrative work.
Administrative Assistant
Delta Electrical Inc
01.2018 - 07.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Reconciled bank accounts to verify accuracy of cash records.
- Completed data entry tasks with accuracy and efficiency.
- Maintained files, records and chronologies of entry activities.
Education
Bachelor of Science - Dental Hygiene
Murray State University
Murray, KYAssociate of Science - Dental Hygiene
Jackson State Community College
Jackson, TNBachelor of Science - Dental Hygiene
University of Tennessee Health Science Center
Memphis, TN05.2021
Master of Science - Healthcare Administration
Tennessee Technological University
Cookeville, TN12.2023
Skills
- Exceptional Written Communication Skills
- Case Management
- Topical Anesthetic
- Treatment Planning
- Active Listening
- Medical History Documentation
- Insurance Claims
- Clerical Support
- Treatment Planning and Execution
- Medical Billing and Coding
- Medical Records Management
Timeline
Registered Dental Hygienist
Impact Dental Agency
08.2023 - Current
Registered Dental Hygienist
Premier Dental Center
01.2023 - 08.2023
Registered Dental Hygienist
Aspen Dental
05.2021 - 02.2023
Administrative Assistant
Delta Electrical Inc
01.2018 - 07.2019
Bachelor of Science - Dental Hygiene
Murray State University
Associate of Science - Dental Hygiene
Jackson State Community College
Bachelor of Science - Dental Hygiene
University of Tennessee Health Science Center
Master of Science - Healthcare Administration
Tennessee Technological University
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