Summary
Overview
Work History
Education
Skills
Certification
Timeline
StoreManager

Malory Parker

Boca Raton,FL

Summary

Professional retail management with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Store Manager

Bathin Beauty Vitamin Soap
04.2018 - 04.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Supervised guests at front counter, answering questions regarding products.

Hairstylist

Salon Nico
04.2007 - 04.2018
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Makeup Artist

Belk Department Store
05.2004 - 04.2007
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Sanitized makeup tools to avoid spread of infection.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
  • Demonstrated and explained use of different beauty products to educate customers.

Education

Associate Of Arts - Business

Palm Beach State College
Boca Raton, FL

High School Diploma -

The Arkademy
Hot Springs, AR
08.2004

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff management
  • Goal setting
  • Operations management
  • Customer relationship management (CRM)
  • Sales techniques

Certification

Cosmetology license

Timeline

Store Manager

Bathin Beauty Vitamin Soap
04.2018 - 04.2025

Hairstylist

Salon Nico
04.2007 - 04.2018

Makeup Artist

Belk Department Store
05.2004 - 04.2007

Associate Of Arts - Business

Palm Beach State College

High School Diploma -

The Arkademy

Similar Profiles

CREATE PROFILE
Malory Parker