MALORY RODRIGUEZ
Kingsville,Tx
Summary
Dedicated and detail-oriented professional with strong experience in customer service, administrative support, and organizational management. Skilled in managing multiple responsibilities, adapting to changing priorities, and maintaining efficiency in fast-paced environments. Demonstrates excellent communication, problem-solving, and time management skills, with a commitment to providing exceptional service and supporting organizational goals. A dependable team member who quickly learns new processes, maintains accuracy, and contributes to a positive and productive work environment.
Overview
7
7
years of professional experience
Work History
Financial Aid Advisor II
Texas A&M University - Kingsville
01.2026 - Current
- Reviewed FAFSA forms and verified supporting documents to determine financial aid eligibility, ensuring accurate funding for students.
- Processed aid awards using student records and university financial aid systems.
- Advised Texas A&M–Kingsville students on federal, state, and institutional aid options.
- Counseled families on loan, grant, and scholarship funding for enrollment costs.
- Monitored compliance with federal regulations and campus financial aid policies to uphold standards and protect student interests.
- Resolved student questions through phone, email, and in-person service.
- Provided one-on-one counseling to students regarding financial aid program options and requirements.
- Responded promptly to inquiries from students regarding their financial aid packages.
- Managed caseload of student accounts, tracking progress toward degree completion and providing timely support to facilitate graduation.
- Participated in outreach events designed to educate high school seniors about college financing options.
- Provided guidance to students on the cost of attending college and various types of financial aid available.
Admissions Coordinator
Texas A&M University - Kingsville
05.2025 - 01.2026
- Serve as a primary point of contact for prospective students/parents, guiding them through application or intake requirements.
- Coordinated with financial aid, academic departments, and clinical staff to streamline onboarding processes and address applicant concerns.
- Implemented new admissions system (Slate) university wide, resolving integration issues to enhance operational efficiency.
- Evaluated transcripts, test scores, and residency documents for admissions eligibility.
- Generate weekly reports for leadership to track key metrics (e.g., admission rates, conversion rates).
- Met regularly with department heads to discuss enrollment goals for each academic program.
- Responded to inquiries from staff, faculty, applicants and families university wide via phone, email, and in-person meetings.
- Trained and onboarded multiple new staff members on systems and workflows.
Admissions Specialist II
Texas A&M University - Kingsville
06.2023 - 05.2025
- Maintained university admission criteria, policies and procedural standards by reviewing prospective admissions with care.
- Processed undergraduate and graduate admissions applications using university records systems and deadlines.
- Monitored application deadlines, facilitating prompt processing of all submitted materials.
- Tracked applicant progress through admissions funnel, ensuring timely transitions from inquiry to acceptance.
- Verified application completeness and routed missing items to relevant campus departments for resolution.
- Trained staff members as well as incoming student workers in process and procedure.
- Met regularly with department heads to discuss enrollment goals for each academic program.
- Approached and solved problems with initiative and sound judgment.
Admissions Student Worker
Texas A&M University - Kingsville
01.2022 - 06.2023
- Updated and maintained admissions accounts in software systems such as Banner9.
- Recapped daily admissions activities to proactively identify and address issues.
- Updated and corrected records to maintain accuracy and ensure proper matching of documents to students.
- Protected confidentiality of staff and operational information with well-protected files.
- Reviewed files and records to efficiently gather information for responding to requests.
Nursing and Health Science Student Worker
Texas A&M University-Corpus Christi
10.2019 - 04.2020
- Executed successful events by coordinating logistics, assisting vendors, and preparing event spaces.
- Compiled and organized data for various projects, ensuring accessible information for team use.
- Executed clerical tasks efficiently for student coordinator, including sorting mail, taking customer messages, and updating records efficiently.
- Maintained professional operations by keeping customer and worker areas clean, neat, and tidy.
- Restocked items regularly, opening, processing, and organizing new shipments.
Education
Master of Business Administration -
Texas A&M University - Kingsville
05-2027
Master of Biology -
Texas A&M University - Kingsville
12-2025
Bachelor of Biomedical Science -
Texas A&M University - Kingsville
12-2023
High School Diploma -
H M King High School
05-2019
Skills
- Financial aid administration
- Admissions management
- Microsoft Applications (Excel, Word, PowerPoint)
- Data analysis
- Data entry
- Office support
- Task prioritization
- Time Management
- Teamwork
- Leadership
- Effective communication
- Critical Thinking
Personal Information
Title: Financial Aid Advisor II
Timeline
Financial Aid Advisor II
Texas A&M University - Kingsville
01.2026 - Current
Admissions Coordinator
Texas A&M University - Kingsville
05.2025 - 01.2026
Admissions Specialist II
Texas A&M University - Kingsville
06.2023 - 05.2025
Admissions Student Worker
Texas A&M University - Kingsville
01.2022 - 06.2023
Nursing and Health Science Student Worker
Texas A&M University-Corpus Christi
10.2019 - 04.2020
Master of Business Administration -
Texas A&M University - Kingsville
Master of Biology -
Texas A&M University - Kingsville
Bachelor of Biomedical Science -
Texas A&M University - Kingsville
High School Diploma -
H M King High School