Malu Hosea
Salt Lake City
Summary
Dedicated and adaptable individual with a versatile background in residential housing and technical maintenance. Recognized for strong multitasking abilities and effective communication, contributing to successful project outcomes. Eager to support organizational goals through enhanced workflow processes.
Overview
8
8
years of professional experience
Work History
Residential Housing Specialist Manager
Brighter Futures Inc.
08.2018 - Current
- Developed individualized housing plans, ensuring alignment with clients' goals and resources.
- Provided guidance on tenant rights, responsibilities, and available housing options to clients.
- Conducted regular follow-ups to monitor progress and adjust housing plans as necessary.
- Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
- Improved tenant satisfaction by addressing and resolving housing concerns in a timely manner.
- Optimized budget allocation, conducting thorough cost-benefit analyses for housing projects.
- Developed and maintained accurate records of programs and services.
Family Advocate
Brighter Futures Inc.
08.2018 - Current
- Developed personalized service plans to empower families in crisis and improve overall well-being.
- Conducted assessments to identify family strengths and areas for improvement, ensuring tailored interventions.
- Managed a caseload of approximately 20 foster families.
- Served as the primary communication hub between foster parents (proctors), DCFS caseworkers, therapists, schools, and service providers.
- Coordinated services, appointments, documentation, and resource referrals.
- Assisted families in navigating complex situations while advocating for children's safety, stability, and success.
- Maintained accurate records and ensured compliance with agency and state requirements.
- Enhanced family support by conducting thorough assessments and identifying specific needs.
Weidner Technician Level II
Weidner Associates
04.2026 - Current
- Operated and maintained technical equipment to ensure optimal functionality.
- Collaborated with cross-functional teams to enhance workflow processes.
- Worked alongside general managers and technicians to perform maintenance on industrial control valves used in process instrumentation systems.
- Disassembled, rebuilt, and resealed industrial control valves using established procedures.
- Assisted in restoring control valves for continued operation in industrial process systems.
- Maintained a clean, organized, and safety-focused work environment while collaborating with team members.
Medicare Insurance Agent
Emery Insurance LLC
10.2025 - 05.2026
- Educated clients on Medicare options and benefits to enhance understanding of coverage choices.
- Assisted in enrollment processes, ensuring compliance with regulations and client requirements.
- Conducted regular follow-ups to maintain client relationships and address ongoing questions or concerns.
Sales Development Representative
Pearl AI
03.2024 - 07.2024
- Cultivated strong relationships with prospective clients to enhance engagement and drive sales opportunities.
- Conducted thorough market research to identify potential leads and optimize outreach strategies.
- Leveraged CRM tools to track interactions, manage leads, and streamline follow-up processes.
- Crafted persuasive sales pitches to communicate value of company products and services.
Education
No Degree - Business
Brigham Young University-Idaho
Idaho City, ID09-2027
High School Diploma -
Cottonwood High School
Murray06-2015
Skills
- Attention to detail
- Multitasking and organization
- Works Well Under Pressure
- Maintenance and repairs
- Work Planning and Prioritization
- Documentation and reporting
- Workload management
- Relationship building
- Issue resolution
Languages
Tonga
Native or Bilingual
Timeline
Weidner Technician Level II
Weidner Associates
04.2026 - Current
Medicare Insurance Agent
Emery Insurance LLC
10.2025 - 05.2026
Sales Development Representative
Pearl AI
03.2024 - 07.2024
Residential Housing Specialist Manager
Brighter Futures Inc.
08.2018 - Current
Family Advocate
Brighter Futures Inc.
08.2018 - Current
No Degree - Business
Brigham Young University-Idaho
High School Diploma -
Cottonwood High School