Malu Lozoya-Estrada
Las Cruces
Summary
Excellent communication, interpersonal and problem-solving skills. Solid background in retail sales and customer engagement. Experienced administrative professional with strong background in office management, scheduling, and communication. Known for reliability and fostering positive work environment.
Overview
6
6
years of professional experience
Work History
Caregiver
Ambercare Home Health
Las Cruces, NM
03.2025 - Current
- Provided compassionate personal care and support for daily living activities.
- Assisted clients with mobility and transportation needs to enhance independence.
- Monitored and documented changes in clients' health and wellness conditions.
- Developed and maintained strong relationships with clients and their families.
Childcare Teacher
Little Playmates
2989 Claude Dove Dr Las Cruces NM 88001
03.2023 - 02.2025
- Promoted a positive classroom environment by establishing clear expectations and consistently enforcing behavior guidelines.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
Warehouse Worker
Alaska Structures
301 Rea Blv Suite 102 Las Cruces NM 88007
11.2022 - 03.2023
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Administrative Assistant
C&R Concrete LLC
01.2022 - 05.2022
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
Cashier/Sales Associate
Walmart
1550 S Valley Dr Las Cruces NM 88005
03.2020 - 02.2022
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Centennial High School
Las Cruces, NM05-2021
Skills
- Bilingual (Spanish)
- Heavy Equipment Operation
- Material Handling
- Cleaning and Organizing
- Customer Support
- Cash Handling Accuracy
- Credit card processing
- Quick Learner
- Document Control
- Parent-teacher communication
- Child development
- Group instruction
- Elderly care
- Dependable and responsible
Languages
Spanish
Native or Bilingual
Timeline
Caregiver
Ambercare Home Health
03.2025 - Current
Childcare Teacher
Little Playmates
03.2023 - 02.2025
Warehouse Worker
Alaska Structures
11.2022 - 03.2023
Administrative Assistant
C&R Concrete LLC
01.2022 - 05.2022
Cashier/Sales Associate
Walmart
03.2020 - 02.2022
High School Diploma -
Centennial High School