Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gentiana Berberi

Northridge,CA

Summary

Detail-oriented EKG Technician with comprehensive training and hands-on experience in conducting electrocardiograms and stress tests. Proven ability to ensure accurate readings and maintain patient comfort throughout procedures. Skilled in interpreting cardiac rhythms and promptly identifying abnormalities. Proficient in maintaining equipment, documenting patient records accurately, and collaborating effectively with healthcare teams to optimize patient care outcomes.

Overview

11
11
years of professional experience
1
1
Certification

Work History

EKG Technician

Dr.Shahrzad Shareghi Cardiologist
09.2022 - Current
  • Enhanced patient care by accurately performing EKG testing and analyzing results.
  • Monitored patient activity during stress tests to record data.
  • Assisted in the identification of abnormal heart conditions by recognizing irregularities in patient's heart rhythms during EKG readings.
  • Supported healthcare team by maintaining responsibility for electrocardiogram monitoring, defibrillation, and cardio rehabilitation training.
  • Minimized errors in test results by thoroughly cleaning electrodes before each use, ensuring optimal contact with skin during testing.
  • Scheduled patients for testing and conducted follow-up calls to confirm and answer questions.
  • Communicated with healthcare workers and physicians concerning test results.
  • Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.

Beauty Adviser

Macy's
07.2017 - Current
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.


Backroom Markdowns, and Area 3

Marshalls Stores
09.2016 - 07.2017
  • Ensured compliance with safety regulations during daily operations, minimizing workplace accidents.
  • Optimized storage space utilization through strategic placement of merchandise according to size, weight, and frequency of access.


Customer Service Specialist

Starova Municipality
07.2014 - 01.2016
  • Handled escalated calls calmly, finding resolutions that satisfied both the company's and the customer's needs.
  • Managed high call volume while maintaining a courteous and professional demeanor.


Customer Service Specialist

Pogradec Municipality
12.2013 - 07.2014
  • Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
  • Enhanced customer satisfaction by resolving issues promptly and professionally.

Education

B.A. Economics of Tourism -

Fan Noli University

ECG Technician

Conejo Valley Adult School
Thousand Oaks, CA
08.2022

Skills

  • Patient Communication
  • HIPAA Compliance
  • Lead Placement
  • Cardiac anatomy knowledge
  • Electrocardiogram Interpretation
  • Stress testing
  • Patient preparation
  • Certified in CPR/AED
  • Certified EKG Technician
  • Holter Monitoring

Certification

ECG Technician Certificate, 08/01/22


Languages

Albanian
Native or Bilingual
Greek
Full Professional
English
Full Professional

Timeline

EKG Technician

Dr.Shahrzad Shareghi Cardiologist
09.2022 - Current

Beauty Adviser

Macy's
07.2017 - Current

Backroom Markdowns, and Area 3

Marshalls Stores
09.2016 - 07.2017

Customer Service Specialist

Starova Municipality
07.2014 - 01.2016

Customer Service Specialist

Pogradec Municipality
12.2013 - 07.2014

B.A. Economics of Tourism -

Fan Noli University

ECG Technician

Conejo Valley Adult School

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Gentiana Berberi