Malvina Sullivan
Old Bridge,NJ
Summary
Accelerated Business Administration graduate with a Minor in Pre-Law Studies and a strong interest in business and sports law. Experienced in leadership, client relations, and luxury hospitality, with a proven ability to balance rigorous academics, collegiate athletics, and full-time employment. Recognized for professionalism, adaptability, and performing under pressure while delivering exceptional client experiences.
Overview
6
6
years of professional experience
Work History
Membership Services Representative
Broken English
Long Branch, New Jersey
07.2026 - Current
- Drove membership sales by educating prospective clients on luxury wellness services and options.
- Cultivated long-term relationships through personalized service and proactive engagement.
- Managed member accounts, appointments, and inquiries to ensure an exceptional customer experience.
- Collaborated with cross-functional teams to deliver seamless luxury hospitality experiences.
Fine Dining Server
Masseria Italian Steakhouse and Stella Marina Restaurant & Bar
05.2025 - 07.2026
- Delivered high-level client service in a fast-paced environment with discretion and professionalism.
- Anticipated and resolved issues proactively, exercising strong judgment in critical situations.
- Managed multiple priorities under pressure while ensuring accuracy and attention to detail.
- Communicated effectively with diverse clientele, demonstrating composure and adaptability.
Sales Associate
Garage Clothing
01.2021 - 09.2025
- Handled high-volume transactions with accuracy and accountability.
- Built and maintained client relationships through strong communication and reliability.
- Balanced sales performance with adherence to company policies and procedures.
Operations Manager
The Hill at Yogi Berra Stadium
Montclair, New Jersey
02.2024 - 05.2025
- Managed operations in a high-volume, time-sensitive environment to achieve operational goals.
- Oversaw staff performance, enforcing standards to ensure service quality and compliance.
- Analyzed and resolved complex operational issues in real time, balancing risk and outcomes.
- Acted as primary escalation point, making prompt decisions under pressure.
- Maintained detailed records and documentation for consistency and procedural compliance.
Education
B.A. - Business Administration (Management), Pre-Law Studies
Montclair State University
Montclair, NJ08-2026
Skills
- Legal research and analysis
- Client relationship management
- Leadership and team collaboration
- Public speaking and presentation
- Microsoft Office and Google Workspace
- Sales and membership development
- Conflict resolution strategies
- Time management skills
Leadership And Athletics
- NCAA Division III Women’s Basketball, Montclair State University, Balanced rigorous athletic, academic, and professional commitments, demonstrating discipline, resilience, and time management., Performed consistently under pressure while contributing to a competitive team environment.
- Student-Athlete Advisory Committee (SAAC) Member, Collaborated with administrators and peers to advocate for student-athlete interests and contribute to departmental initiatives., Gained experience in structured decision-making, communication, and stakeholder representation.
Bio
Detail-oriented and analytical pre-law student with experience operating in high-pressure, fast-paced environments. Demonstrates strong judgment, problem-solving ability, and clear communication when navigating complex situations. Brings a growing foundation in legal research, writing, and case analysis, with a strong interest in litigation, strategy, and real-world legal problem solving.
Timeline
Membership Services Representative
Broken English
07.2026 - Current
Fine Dining Server
Masseria Italian Steakhouse and Stella Marina Restaurant & Bar
05.2025 - 07.2026
Operations Manager
The Hill at Yogi Berra Stadium
02.2024 - 05.2025
Sales Associate
Garage Clothing
01.2021 - 09.2025
B.A. - Business Administration (Management), Pre-Law Studies
Montclair State University