Mama Ngaima
Stockton,CA
Summary
Highly motivated RCFE Administrator with exceptional leadership, organizational, and customer relations skills. Skilled in independently solving problems and keeping teams focused on diverse business requirements. Proven track record of retaining clients and talented staff. A dependable and highly organized candidate who excels at managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to meet team goals. Detail-oriented team player with strong organizational skills, capable of handling multiple projects simultaneously with a high level of accuracy. A dedicated and enthusiastic job seeker seeking an entry-level medical assistant position, eager to contribute to the team's efforts in achieving company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
RCFE Administrator
Argonaut Care Home
01.2021 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Assisted in development of strategic plans aligned with organizational goals by providing valuable input during planning sessions.
- Frequently inspected production area to verify proper equipment operation.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Front Desk/Unarmed Security Officer
Facebook/G4S
10.2021 - 10.2022
- Ensured secure access to facilities by verifying identification and implementing visitor protocols.
- Improved response time to incidents through effective communication with team members and use of security equipment.
- Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
- Directed guests around building and answered accessibility questions.
- Completed full building and grounds patrols to spot and investigate concerns.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
Key Holder Supervisor
Krispy Kreme
06.2017 - 07.2020
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
- Received and counted money.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
Education
Bachelor of Science - Health Administration
Southern New Hampshire University
Hooksett, NH05.2026
High School Diploma -
Thomas Jefferson High School
San Antonio, TX06.2016
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- Documentation And Reporting
- Document Management
- Supplies Ordering
- Flexible Schedule
- Multi-Line Phone Systems
- Multitasking
- Active Listening
- Multitasking Abilities
Certification
- Licensed RCFE administrator - 1 years and a half
outdoor activites.
I enjoy hiking and running 3 to 5 miles every other day. I also play soccer in my free time with my family and friends.
Timeline
Front Desk/Unarmed Security Officer
Facebook/G4S
10.2021 - 10.2022
RCFE Administrator
Argonaut Care Home
01.2021 - Current
Key Holder Supervisor
Krispy Kreme
06.2017 - 07.2020
Bachelor of Science - Health Administration
Southern New Hampshire University
High School Diploma -
Thomas Jefferson High School
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