Mamadou Diallo

• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Responded quickly to emergency situations to assess and deflect issues.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Completed full building and grounds patrols to spot and investigate concerns.

.My job included providing guidance to Residential aids to ensure policy compliance and resident safety.

. Assisted with translations and transductions of many languages.

. Conduct bed checks and ensure clients are present per curfew.

. Facilitate debrief meetings with staff to review incidents, share updates; and support team cohesion.